April 12, 2011, 9:17 AM

Best Buy and Apple post the highest availability ratings

BestBuy.com and Apple.com placed first among large retailers in March availability tests, says Gomez.

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BestBuy.com and Apple.com placed first among large retailers in March web site availability tests, says Compuware Gomez. Last month, online shoppers using Internet Explorer could access BestBuy.com 99.99% of the time, compared with 99.92% availability on Firefox. Apple.com averaged 99.99% availability in Firefox testing last month and 99.84% in Internet Explorer tests.

Overstock.com and Sears.com tied BestBuy.com with a 99.99% availability score on Internet Explorer, but finished with lower Firefox availability ratings (99.87% and 99.80%, respectively). Macys.com and VictoriasSecret.com rounded out the top five in Internet Explorer tests, tying with an average availability of 99.98%.

QVC.com and Williams-Sonoma.com tied for second in Firefox testing with 99.95%. Walmart.com (99.93%) came in fourth and BestBuy.com (99.92%) came in fifth place in Firefox availability testing.

The average Internet Explorer availability for the 24 retailers measured in March was 99.84%, according to the Compuware Gomez Benchmarks study. The average Firefox availability for the same group of retailers last month was 99.59%.

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