The office supplies retailer say it sacrificed some sales to improve online profitability. It also redesigned its business-facing e-commerce site, StaplesAdvantage.com.
ChainDrive Order Fulfillment offers retailers the ability to fulfill web orders from any source.
Montreal, QC, February 1, 2011- ChainDrive, afully integrated business solution for the apparel, footwear, sporting goods, jewelry and specialty retailers launched its new Order Fulfillment Functionality for E-Commerce at this past NRF 2011 Show and Conference in New York. ChainDrive has responded to the growing demand from retailers with Webstores to have purpose built functionality that provides faster, more efficient cross-channel fulfillment.
Debuting ChainDrive Order Fulfillment for E-Commerce at this past NRF 2011 certainly created a lot of buzz as retailers are more focused on getting their systems and processes aligned to support their multi-channel businesses. ChainDrive Order Fulfillment offers retailers the ability to fulfill web orders from any source – a store, a distribution/warehouse center, or directly from a supplier. As customer expectations for a seamless shopping experience across all channels is on the rise, ChainDrive’s Order Fulfillment offers retailers a solution that supports the “Buy Anywhere/Get Anywhere” that today’s customer is looking for. “Efficiently and effectively providing customers what they want, regardless of the channel is now paramount to succeeding in today’s retail marketplace, and ChainDrive Order Fulfillment not only offers cross-channel visibility, but the fulfillment functionality that will allow retailers to exceed customer expectations while keeping costs at a minimum”. Stated Mark Carter, Executive Vice President, ChainDrive.
About ChainDrive Order Fulfillment
ChainDrive’s Order Fulfillment allows web-orders to be filled from any location, whether they are warehouses, stores, vendors or combination thereof, by applying user rules the system can locate, consolidate, direct ship or hold for pickup directly at a store. Orders can be filled automatically based on a combination of proximity and availability rules, saving time, keeping shipping costs at a minimum and securing customer loyalty. Order status and tracking are in real-time and customers can be updated as to the status of their order.About ChainDrive ChainDrive is a complete end-to-end ERP solution that is flexible, scalable and affordable; providing Retailers, E-tailers and Wholesalers with a fully integrated system that maximizes productivity, improves efficiencies, and harmonizes processes across all channels. Designed and developed by industry professionals, ChainDrive customers receive the full feature set needed to manage performance, track productivity and improve efficiencies throughout the organization. Catering to the demands of today’s evolving retail marketplace, ChainDrive delivers functionality that covers the entire enterprise from Point of Sale (POS), Merchandising, Operations, Product and Inventory Management, Planning, Warehouse Management and Web Order Fulfillment all the way through to Financials, ensuring operational excellence, unified multi-channel processes and a superior customer experience. ChainDrive’s cross-channel solution is designed for the Apparel, Footwear, Jewelry, Sporting Goods, Department Store and Specialty verticals.