November 22, 2010, 12:02 PM

Belk invests $150 million in I.T., including e-commerce

The department store chain and e-retailer says it will add 75 I.T. positions though 2011.

Lead Photo

Belk Inc. says it is overhauling its information technology infrastructure and will add approximately 75 I.T. positions, including jobs involving e-commerce support, through 2011.

The company says it began investing $150 million earlier this year to update its systems. Areas of investment include e-commerce and point-of-sale functions and merchandise planning and replenishment. The company plans to complete the work in three years.

“Belk is committed to delivering the best possible shopping experience to our customers, and part of this commitment is having the best possible technology and systems in place,” says Mike Laurenti, Belk’s executive vice president and chief information officer.

Belk is No. 358 on Internet Retailer’s Top 500 Guide. The company had an estimated $21.9 million in web sales in 2009. The privately owned Belk operates 305 department stores in 16 Southern states.

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Michael Ringman / E-Commerce

The key role of post-sale service for buyers of IoT products

The complexity inherent in large networks of connected devices brings the contact center front and ...

FPO

Carol Krakowski / E-Commerce

4 customer service takeaways from ‘Cyber Weekend’

Be honest with customers about wait times, and make sure agents have all the information ...

Advertisement