September 29, 2010, 1:53 PM

QVC leads top retailers in iPhone mobile response time

QVC’s m-commerce site had the fastest iPhone access time last month, says Gomez.

Lead Photo

QVC’s mobile commerce site, m.QVC.com, gave shoppers the fastest iPhone access time among large web retailers last month, says Gomez, the web performance division of Compuware Corp. In August, m.QVC.com produced an average iPhone response time of 2.04 seconds.

M.Newegg.com had the next best iPhone response time with 2.54 seconds, followed by m.Walmart.com (3.30 seconds), Amazon.com (4.04) and Netflix.com (4.07).

QVC’s mobile site also posted the fastest mobile response times for both T-Mobile’s HTC Dream (3.86 seconds) and Verizon’s Droid (2.12). M.Newegg.com posted the best mobile response time for Sprint’s HTC Hero (2.15 seconds).

Gomez measured response time as the end-to-end time elapsed while downloading each mobile site.

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Michael Ringman / E-Commerce

The key role of post-sale service for buyers of IoT products

The complexity inherent in large networks of connected devices brings the contact center front and ...

FPO

Carol Krakowski / E-Commerce

4 customer service takeaways from ‘Cyber Weekend’

Be honest with customers about wait times, and make sure agents have all the information ...

Advertisement