August 5, 2010, 12:47 PM

Technology venders should pay attention to social media

A new report says social media can bolster traditional marketing campaigns.

Lead Photo

Sellers of technology products need to include social media, such as LinkedIn, in their marketing plans, suggests a report from Forrester Research Inc.

The report, which is based on a survey of 1,011 buyers of technology products, found that the most popular uses of social media by tech buyers are technical support forums and discussion groups, ratings and review sites such as Digg, open public networks such as LinkedIn, podcasts and blogs.

“Social media are not just substitutes for trade magazines and vendor brochures; tech buyers complement traditional information sources with a variety of social media on the web to engage with other users and gather information on potential vendors,” writes Peter O’Neill, a Forrester analyst. “Tech marketers are following suit by starting to move more of their marketing activities to social media vehicles.”

Interviews related to the survey suggest that while blogs work well for reaching marketing employees, IT workers tend to dislike microblogs, such as Twitter, while financial department employees distrust open, public networks, but like ratings and reviews sites. 

“The conventional routes to market are not going away; they are being augmented by the online routes,” O’Neill writes. “So a modern marketing mix must continue to include all elements of traditional and online communications.”

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Adrien Henni / E-Commerce

Alibaba makes more inroads in Russian e-commerce

AliExpress, the Alibaba service that lets consumers around the world buy from Chinese retailers, is ...

FPO

James Gagliardi / E-Commerce

The Internet of Things foreshadows Commerce of Things

75 billion objects will be connected to the Internet by 2020, Morgan Stanley says. When ...

Advertisement