September 3, 2009, 12:00 AM

Personalized wine lists uncork more sales at

A new product recommendation feature on is helping to drive up average order values by 26%, CEO Rich Bergsund says.

A new product recommendation feature on is helping drive up average order values by 26%, Inc. CEO Rich Bergsund says.

Search for red Bordeaux wines on, for example, and columns on the left and right sides of the landing page will recommend lists of related wines-but no two shoppers will see the same lists, Bergsund says. The underlying recommendation engine is from richrelevance Inc.

The recommendations, based on a shopper’s own shopping behavior as well as the interests of other shoppers, have accounted for almost 10% of orders on“which is enormous,” Bergsund says, adding: “The average order size is about 26% larger when customers order this way.”

Helping to boost those figures are applications like’s “map it” feature, which is integrated with the recommended product listings to let shoppers click to the geographic location of the winery behind each featured bottle of wine, Bergsund says. is No. 218 in the Internet Retailer Top 500 Guide.

comments powered by Disqus




From IR Blogs


Roy Erez / E-Commerce

Why don’t your best customers buy more gifts from you?

Many consumers don’t shop for gifts where they shop for themselves. Here are some tips ...


Jason Miller / E-Commerce

A 5-point holiday readiness checklist

Here are five areas every online retailer should address now to be prepared for the ...