The athletic apparel retailer also boosts site visits by 50% using customer analytics platform AgilOne.
Best Buy has named president and chief operating officer Brian Dunn the company’s new CEO. Dunn takes over at a time when Best Buy is expanding its e-commerce business.
Multichannel electronics retailer Best Buy Co. Inc. has named president and chief operating officer Brian Dunn as the company’s new CEO.
Dunn, who was named to the top management position today at Best Buy’s annual shareholder’s meeting, will succeed Bradbury Anderson, who will continue to serve as vice chair.
Dunn is a 24-year employee of Best Buy, No. 10 in the Internet Retailer Top 500 Guide. Prior to serving as president and COO, Dunn worked as president of retail, North America, and as executive vice president of U.S. retail. Dunn also worked as a senior vice president overseeing all East Coast operations and as a district and store manager.
As chief operating officer, Dunn was responsible for all domestic store operations, marketing, customer experience and merchant functions. Dunn takes over the top management post at a time when Best Buy is looking for new ways to diversify its e-commerce business. Having acquired digital music service Napster for $121 million last fall, Best Buy recently formed a strategic partnership with venture capital firm Fuse Capital to back investment in digital media companies specializing in music, video, games, and personal media management. Best Buy is also looking to expand its e-commerce and mobile commerce business in Europe via its joint venture with The Carphone Warehouse Group PLC.