Melanie Teed-Murch has been with the retail chain since 1996.
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“We want to understand what the customer is searching for on our web site and on the Internet, and which links they are clicking on,” says Lavu of Macys.com. “With that understanding, we think we can improve the experience they have on our site.”
Click Here for the Internet Retailer Guide to Providers of Site Search Products & Services