Both social networks today announced new tools that let e-retailers drive sales directly from their platforms.
Gains came from new and existing clients, LivePerson says. Company projects an additional 8-9% in organic growth in the fourth quarter.
LivePerson Inc., a provider of live chat and other real-time customer response services, says its third quarter revenue grew 44% to $12.8 million from $8.9 million in the same quarter a year ago. Revenue was 10% ahead of the second quarter of 2007.
“LivePerson delivered strong revenue growth in the third quarter driven by successful execution across the company and the market’s increasing demand for online customer engagement tools,” says Robert LoCascio, CEO. “We’re generating significant ROI for our customers, and they’re acknowledging our value through incremental investments.”
The New York City-based company reported net income of $1.6 million, up from $300,000 in Q3 2006 and $900,000 in the second quarter of this year.
The company projects revenue of $16.8 to $17.0 million in the fourth quarter, including approximately $3 million from Kasamba, a provider of expert live chat services, which LivePerson acquired for $40 million. That deal closed Oct. 3. Excluding Kasamba, the company projects revenue growth in the range of 8% to 9% in the fourth quarter.