JD.com and Alibaba create indexes to identify Chinese shoppers’ spending trends, which help retailers gain insight.
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DHL has been expanding delivery options in a way that eliminates steps in shipping among international markets. “Managing costs for retailers is not only in the shipping rate card,” Marinkovich says. “We’ll figure out how to skip supply chain points.”
DHL also is extending its DHL@Home service-which delivers packages from shippers to the U.S. Postal Service for the last leg of local delivery-to provide similar connections with foreign postal companies.
For retailers competing in today’s market, the flexibility in providing delivery to homes throughout the world as well as in the U.S. is becoming more crucial to delivering success.