June 12, 2007, 12:00 AM

Is there such a thing as too much good publicity?

Shortly after DogCatRadio.com launched in 2005, it received tremendous media attention about its site, which caters to, among others, dogs and cats. The company also received a whopping web-hosting bill, and learned a lesson.

Shortly after DogCatRadio.com launched in 2005, the New York Times, “Good Morning America,” the BBC and a host of other media outlets were all over the Internet radio station/e-retailer, writing and broadcasting stories on the unique web destination, which caters to, among others, dogs and cats. The wave of publicity caused a tsunami of traffic that left a surprise for the web site operators: a monthly bill from Earthlink, its web hosting company, for $87,000, up from the then typical $3,000 to $4,000.

At the Internet Retailer 2007 Conference and Exhibition, in an educational session titled “Making the Right Web Hosting Choice,” Adrian Martinez, president of DogCatRadio.com, said, “So we decided to go to another web hosting company, and we had a disaster there, too.”

Ultimately they found a new web host, IPower. Martinez advised session attendees that the most important thing an e-retailer must do when looking for a web hosting firm is “to find one that can grow with you.”

Co-speaker James Pappas, e-commerce manager at multi-channel retailer J.L. Hufford Coffee and Tea, added, “Research the hell out of hosting companies. That can’t be stressed enough.”

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Adrien Henni / E-Commerce

Russian's new data law: What e-commerce firms need to know

All personal data must be stored in Russia, and not in cloud servers elsewhere. Here ...

FPO

Anna Kuzmina / E-Commerce

An introduction to online payments in Russia

Russian shoppers use a variety of domestic e-wallets quite often when shopping online, a result ...

Advertisement