July 18, 2006, 12:00 AM

Big retailers deliver better broadband connectivity in June

At 2.52 seconds, Zappos.com in June provided the fastest response time for shoppers accessing the site using a high broadband connection, says Gomez. Zappos was followed by Dell, Scholastic, OfficeMax and Foot Locker.

At 2.52 seconds, Zappos.com in June provided the fastest response time for customers accessing the site using a high broadband connection, says Gomez Inc.

Zappos was followed by Dell (2.74 seconds), Scholastic (3.3 seconds), OfficeMax (3.53 seconds), Foot Locker (3.85 seconds), Chadwicks (3.85 seconds), FTD (4.14 seconds), Victoria’s Secret (4.14 seconds), Cabela’s (4.18 seconds), Eddie Bauer (4.21 seconds) and J.C. Penney (4.35 seconds).

Using a low broadband connection, Zappos also provided the fastest site response time: 6.7 seconds. Dell had the fastest dial-up time of 34.44 seconds. Web shoppers typically use a high broadband connection to log onto the Internet from a corporate environment, usually their place of employment. At home most web shoppers use a low broadband connection.

In June a shopper with a high broadband connection could access a Top 50 retail site in 5.65 seconds, compared with 15.44 seconds for a low broadband connection and 56.59 seconds for dial-up.

 Top 50 Performance Index: Site Response Time
 June 1, 2006 - June 30, 2006

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Tawnya Amdor / E-Commerce

How to use digital tools to increase store and web sales

One key is to train store associates to get customers’ email addresses. A great way ...

FPO

Vebeka Guess / Mobile Commerce

Mobile: Get on-target by going off-channel

An Adobe executive offers five key tips to create mobile shopping experiences that boost mobile ...

Advertisement

If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.

— Sebastian Gunningham, Amazon Sr. VP of Seller Services
Continue to site

Advertisement