June 2, 2006, 12:00 AM

AOL e-mail system is up and running following system failure

AOL resumed e-mail service at 3 a.m., EST, following a system crash yesterday morning that left millions of messages stuck in a queue. The company asked e-mailers to stagger messages today.

 

AOL resumed e-mail service at 3 a.m., EST, following a system crash yesterday morning that left millions of messages stuck in a queue. AOL-which had asked e-mailers to refrain from using the system until it corrected the problem-asked e-mailers to stagger e-mails today.

Yesterday’s system failure affected both AOL.com e-mail for paid subscribers and its free AIM.com service.

As of March 31, AOL had 18.6 million U.S. subscribers and 43 million active users of its AIM instant-messaging service.

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Michael Ringman / E-Commerce

The key role of post-sale service for buyers of IoT products

The complexity inherent in large networks of connected devices brings the contact center front and ...

FPO

Carol Krakowski / E-Commerce

4 customer service takeaways from ‘Cyber Weekend’

Be honest with customers about wait times, and make sure agents have all the information ...

Advertisement