March 8, 2006, 12:00 AM

Top retailers delivered consistent broadband access in February

On average, web shoppers and visitors with high broadband access could successfully download a top 50 retail site 98.05% of the time in February, according to Gomez Inc.

On average, web shoppers and visitors with high broadband access could successfully download a top 50 retail site 98.05% of the time in February, according to Gomez Inc.

A retailer’s site success rate is a key measure of how consistently a retailer is meeting a customer’s expectations. A high rate of availability means a web retailer isn’t fluctuating in page load times and site downtime. In February the Gomez index found that shoppers with low broadband access could successfully access a top retail site 97.45% of the time, while dial-up customers were successful 64.19% of the time.

The top sites providing the most consistent dial-up success rate last month were: Zappos (96.62%), Peapod (96.29%), Dell (95.29%), Redcats (89.18%), Blue Nile (81.52%), Drugstore.com (77.80%), Coldwater Creek (70.49%), Avon (69.52%) and Scholastic (69.23%).

 

 

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Pablo Palatnik / E-Commerce

Holiday search marketing tips for online retailers

With Google devoting less space to search ads, those positions become more valuable than ever.

FPO

Bart Mroz / E-Commerce

Drive Back to School online sales even after classes begin

Parents don’t always get through their entire shopping list by the time school starts, so ...

Advertisement

   Top 50 Performance Index: Site Success Rate
 February 1, 2006 - March 1, 2006
 

ABOUT TRUST ONLINE

Online retail is hard, grocery retail is really hard, so online grocery is, of course, really, really hard.

— Wal-Mart global e-commerce chief Neil Ashe
Continue to site

Advertisement