November 7, 2005, 12:00 AM

Keynote names a new regional sales vice president

Jeff Kraatz, previously managing director of North Asia for Lucent and Octel Communications in the voice messaging industry, is Keynote’s new vice president and managing director for the Asia Pacific region.

 

Keynote Systems Inc., online business performance and web monitoring company, has named Jeff Kraatz as the company’s vice president and managing director for the Asia Pacific region.

Kraatz was previously managing director of North Asia for Lucent and Octel Communications in the voice messaging industry.

At Keynote Kraatz assumes responsibility for sales, operations and professional services, including Keynote`s service level management and customer experience management programs and competitive intelligence studies, in the Asia Pacific region. Kraatz reports to Patrick Quirk, executive vice president of worldwide customer operations.

 

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Carol Krakowski / E-Commerce

4 customer service takeaways from ‘Cyber Weekend’

Be honest with customers about wait times, and make sure agents have all the information ...

FPO

Bob Brodie / E-Commerce

How raw data enables retailers to know every customer

Here are five technologies that can unleash the power of all the data an online ...

Advertisement