October 29, 2001, 12:00 AM

New Post Office tracking system is going international

The Postal Service is working with U.K.-based LYNX and Chile-based LanChile to track inbound priority mail packages using the Post Office’s new tracking service.

The new tracking service that integrates package consolidators’ internal tracking systems with the U.S. Postal Service’s tracking system will soon have an international component, Julie Rios, USPS manager of information systems for expedited package services, tells Internet Retailer. The Postal Service is working with U.K.-based LYNX and Chile-based LanChile to track inbound priority mail packages.

The Postal Service unveiled its tracking system last week with R.R. Donnelley Logistics. Although Donnelley funded development of the system and is the first mailing consolidator to offer it to its shipping customers, Rios expects other consolidators to link to the system soon. The Postal Service worked with a group of consolidators to develop the system, she says. Rios notes, however, that with the heavy holiday shipping season coming up, most will not do so until next year.

The new service will allow online retailers to offer their customers the ability to track packages shipped through the mails from the time of order to delivery. Such service until now has been available through UPS and FedEx but not the Post Office.

 

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Michael Ringman / E-Commerce

The key role of post-sale service for buyers of IoT products

The complexity inherent in large networks of connected devices brings the contact center front and ...

FPO

Carol Krakowski / E-Commerce

4 customer service takeaways from ‘Cyber Weekend’

Be honest with customers about wait times, and make sure agents have all the information ...

Advertisement