CEO Sharon Price John says Build-A-Bear’s old e-commerce system is a big reason for disappointing online sales in December.
Staples.com hopes to attract small-business buyers to its site by offering outsourced services and resources to assist them. Staples.com will back the quality of the services.
Staples.com today unveiled a Solution Centers available at www.staples.com/bizservices. At the new Web Center, Marketing Center and Business Printing Center, Staples.com is providing a selection of services, products and resources aimed at small businesses. "In today`s economy, companies often find resources limited, making time-saving business services and resources critical," said J.B. Lyon, vice president of business services at Staples.com. "Staples.com created new Solution Centers to save small businesses time and help simplify finding resources needed to operate and grow a business, and we stand behind each service offered."
The new service includes:
Business Printing Center
At Staples.com`s Business Printing Center customers can order custom-designed business cards, work apparel and promotional items. Information is available on a range of topics from how to avoid common direct mail mistakes to producing quality print work and choosing the appropriate printing paper.
Staples.com`s Marketing Center provides small businesses with direct mail services and do-it-yourself products, from downloading prospect lists to ordering personalized greeting cards. In addition, visitors can ask Staples.com`s sales and marketing experts a broad range of questions.
Staples.com`s Web Center provides services to help small businesses get online or to further develop an existing web site. The center brings together domain name registration services, tools to build a web site, services to outsource web design and information on Internet Service Providers.