Online sales grew by more than 30% in the fourth quarter, but store sales slid by 6.1% year over year.
Netkey Inc. and Symbol Technologies have launched the GoScan system, an integrated solution that ties a personal bar code scanning device with web content delivered via an Internet kiosk.
Netkey Inc., provider of enterprise software for Internet kiosks and web-ATMs, and Symbol Technologies, a provider of mobile data transaction systems, have launched the GoScan system, an integrated solution that ties a personal bar code scanning device with web content delivered via an Internet kiosk. The companies unveiled the new system at the KioskCom 2001 conference today in Orlando.
The system allows a shopper who can’t find the exact product she wants in a store-for instance, a certain sweater in her size--to scan the product code with the handheld scanner then download that information wirelessly to an in-store kiosk, which will then display the product in her size. She can order and pay for the product on the kiosk and have it delivered to her home or to the store.
“There’s exciting potential in kiosk-based scanning applications,” said Brian Viscount, vice president, scanning division, Symbol Technologies. “It will provide timely and accurate information without consulting a store associate. Customers are always looking for faster and more efficient ways to shop, and retailers are seeking enhanced data on customer needs.”
Netkey, Inc. provides software and services for self-service devices including kiosks, ATMs and managed PCs. Netkey offers an Internet-based software platform for delivering content, services and applications to customer-activated point-of-sale and information devices. Symbol Technologies provides mobile data transaction systems.