57.5% of all shoppers use the omnichannel service, but only 31.6% describe it as being a smooth process, according to a new report.
ROI, a leading provider of electronic transaction processing services for retail chains and mail order companies, has acquired UniComp, a provider of customer-activated wireless systems.
In a move to broaden its e-retail processing product line, Return On Investment Corp. has acquired UniComp, Inc., a provider of retail e-business solutions, including customer-activated wireless systems and payments processing software. ROI, which is primarily known for so-called middleware that is used by retailers, mail order companies, call centers and others to process e-commerce transactions, has been expanding its merchant transaction processing services through acquisitions of POS systems, card processing and Internet processing services. The acquisition of UniComp positions ROI in one of the fastest growing segments of the electronic retail transaction business-wireless systems that are used by consumers to automate the retail shopping experience.