57.5% of all shoppers use the omnichannel service, but only 31.6% describe it as being a smooth process, according to a new report.
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From The IR Blog
Sven Hammar / E-Commerce4 ways to keep customers from abandoning your shopping cart
Think of the 69% industry average cart abandonment rate as an opportunity to win incremental ...
Ralph Tkatchuk / E-Commerce5 ways retailers can reduce shopping cart abandonment
There are steps web merchants can take all along the path to purchase that can ...