But losses mount for the home furnishings e-retailer that went public in October.
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Customers should feel safe shopping on the Internet, and it’s our responsibility as retailers to let them know that their information is in good hands. We shouldn’t have to be told by Congress that we must do a better job guarding our customers’ right to privacy. As part of our sacred bond with shoppers, we should already be doing all we can to safeguard their most personal information.