A3 IT Solutions is an interactive marketing firm that combines web metrics with e-mail marketing and search engine optimization. A3 tools and guidance are designed to enable retailers to know who is visiting their site, where they come from, how ... Read More

ELayer is a division of technology company InfoGenius, developer of the AlertBot line of web site monitoring systems. ELayer’s web site monitoring services enable retailers to track and measure their web site’s reliability and performance around the clock. These applications ... Read More

DigiCert is a certificate authority that provides secure sockets layer-based security to web retailers and other businesses. Secure sockets layer is a web data transfer protocol designed to enable applications to transmit information back and forth securely. DigiCert provides its ... Read More

Dotcom-Monitor is a web site monitoring service that combines monitoring, reporting, notification, escalation and analysis to help meet retailer needs. In March 2011, the company released its UserView Snapshot, a free browser-based web site performance test that provides a detailed ... Read More

Everest Technologies is a web site and application performance testing company serving online retailers and others. Expertise includes planning and allocation, supply chain, distribution and transporting, point-of-sale and e-commerce systems. Everest's performance testing personnel have experience in a variety of ... Read More

HALOCK Security Labs works with retailers to integrate security into all facets of their information technology procedures by assessing existing systems, strategizing and rebuilding technical infrastructure. Services include getting retailers in compliance with Payment Card Industry standards and developing strategies ... Read More

Keynote's Internet and mobile cloud monitoring services are designed to help retailers learn how their web sites, content and applications are performing on all browsers, networks and mobile devices. In October 2011, the company acquired Mobile Complete, which does business ... Read More

LucidView is a web site testing company that leads retailers through brainstorming sessions, guides them through the selection and definition of test elements, creates the test designs, reviews all programs, manages the execution of the test, analyzes results, and reports ... Read More

NeuStar is a provider of converged messaging and Internet Protocol services. It's GSMA PathFinder, operated by NeuStar for the GSM Association, translates telephone numbers into Internet Protocol-based addresses. Neustar's Multimedia Interconnect Services offer routing for the swift, reliable, and cost-effective ... Read More

Prolexic provides distributed denial of service attack monitoring and mitigation services and technology to merchants and other businesses, including payment processors, banks, and travel and hospitality companies. Clients range from enterprise to small and medium-size companies. Mitigation services are available ... Read More

Rigor is a web performance monitoring provider that assesses the functionality and content of web applications for retailers and others. The company’s technology tools include automated alerts that trigger immediately upon detecting degraded conditions or broken features. Web retailers can ... Read More

SarvaSECURE offers the sarvaSECURE mark, certification that a retailer’s web site has been scanned and is protected against hacking and other security risks. Using remote vulnerability scanning technology, sarvaSECURE tests web sites daily for vulnerabilities, dangerous content and links that ... Read More

SmartBear Software provides technology designed for software and web developers, including performance profiling, development management, code review and automated testing tools. In 2011, SmartBear acquired web site monitoring company AlertSite, which provides web and mobile performance monitoring for 2,300 clients. ... Read More

SolarWinds provides application, storage, server and network management software for retailers and others. The company’s web application tool monitors the consumer experience as well as internal applications, customer-facing applications, Software-as-a-Service technology and cloud-based apps. Tests can be run as often ... Read More

The Strangeloop Site Optimizer uses a set of acceleration treatments to simplify and streamline retailer web pages in real time, customizing them to meet the needs of each browser type. The Site Optimizer also can track and predict site visitor behavior ... Read More

Tealeaf Technology’s customer experience management applications enable retailers to boost sales and conversion by gaining insight into customer behavior, analyzing their motivations and reducing the barriers to sales. Tealeaf is designed to optimize mobile channels, improve site usability and enhance ... Read More

TechSmith is a provider of screen capture and recording applications. Products include Camtasia Studio Camtasia:mac, to create sales, training and marketing videos; Snagit, to facilitate creation of customized screen shots; Jing, to add visuals to any online communication; Camtasia Relay, ... Read More

In November 2011, information security and compliance provider Trustwave released enhanced web application security tools, including a new WebDefend product that is designed to better protect retailers’ web applications, which can often be vulnerable to attack. WebDefend can be purchased ... Read More

UserZoom is a provider of online user experience research products designed to give retailers a competitive edge when redesigning or implementing new features on their sites, understanding visitors, measuring customer satisfaction, and benchmarking their sites against others. In June 2011, ... Read More