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Customer Satisfaction Measurement

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Select up to 3 Companies to Compare

ForeSee

Compare Compare

Ann Arbor, MI.

ForeSee measures and helps clients manage online customer satisfaction. Its CS Site Manager product offers satisfaction insight reviews from teams of analysts, usability audits reviews that provide applications to problems identified by satisfaction data, and an online portal with self-directed ... Read More

ForeSee measures and helps clients manage online customer satisfaction. Its CS Site Manager product offers satisfaction insight reviews from teams of analysts, usability audits reviews that provide applications to problems identified by satisfaction data, and an online portal with self-directed options for accessing both aggregate and segmented data and generating reports. The company also offers a mobile portal application for accessing customer satisfactions scores from an iPhone.

Recent Headlines

• More than a third of top e-retailers deliver superior web experiences

• ForeSee Announces New Capability to Measure Mobile Users' Customer Experience

• Consumers rate Canadian e-retailers above average on satisfaction

Company Facts

Year Established	2001
Product / Services	Customer experience analytics
Entry Level / Typical Pricing	Pricing and fees vary; company would not disclose specific pricing
Representative Clients	AT&T, Cabela's, Guess?, The Home Depot, Kellogg Co., Meijer, Sears Holdings, Sephora USA, Stubhub, Best Buy

Read Less

For Sales Steve Jacob|734-205-2600

Website http://www.ForeSeeResults.com/

• Are You Interested in This Vendor?

• Request a Quote

ForeSee

Compare Compare

Ann Arbor, MI.

ForeSee measures and helps clients manage online customer satisfaction. Its CS Site Manager product offers satisfaction insight reviews from teams of analysts, usability audits reviews that provide applications to problems identified by satisfaction data, and an online portal with self-directed ... Read More

ForeSee measures and helps clients manage online customer satisfaction. Its CS Site Manager product offers satisfaction insight reviews from teams of analysts, usability audits reviews that provide applications to problems identified by satisfaction data, and an online portal with self-directed options for accessing both aggregate and segmented data and generating reports. The company also offers a mobile portal application for accessing customer satisfactions scores from an iPhone.

Recent Headlines

• More than a third of top e-retailers deliver superior web experiences

• ForeSee Announces New Capability to Measure Mobile Users' Customer Experience

• Consumers rate Canadian e-retailers above average on satisfaction

Company Facts

Year Established	2001
Product / Services	Customer experience analytics
Entry Level / Typical Pricing	Pricing and fees vary; company would not disclose specific pricing
Representative Clients	AT&T, Cabela's, Guess?, The Home Depot, Kellogg Co., Meijer, Sears Holdings, Sephora USA, Stubhub, Best Buy

Read Less

For Sales Steve Jacob|734-205-2600

Website http://www.ForeSeeResults.com/

• Are You Interested in This Vendor?

• Request a Quote

Inquisite Inc.

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Austin, TX.

Inquisite Inc., a provider of web-based software for collecting and managing feedback from customer and employees, in October 2008 released Inquisite Certified Anonymous Surveys, a turnkey, hosted survey service. Retailers need only provide survey questions. Inquisite will work with customers ... Read More

Inquisite Inc., a provider of web-based software for collecting and managing feedback from customer and employees, in October 2008 released Inquisite Certified Anonymous Surveys, a turnkey, hosted survey service. Retailers need only provide survey questions. Inquisite will work with customers to create and refine the survey itself, distribute the survey and follow up with completion reminders. Multiple reports are typically available to the customer within 24 to 48 hours. Inquisite last year also released Inquisite Survey Software 9.0, which features an interactive analytics engine and report builder that provides decision makers with a greater level of insight into customer and employee opinions.

Company Facts

Year Established	1997
Product / Services	Inquisite Survey 9.5
Entry Level / Typical Pricing	Generally ranges from $5,000 to $50,000 depending upon application selected and delivery method (SaaS or installed)
Representative Clients	Gap Inc., PetSmart Inc., Pier 1 Imports Inc., Recreational Equipment Inc., Right Aid, Toys 'R' Us Inc., Target Corp., Williams-Sonoma Inc.

Read Less

Website http://www.Inquisite.com/