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Supply Chain

Genco Marketplace racks up B2B and retail sales

China’s largest online grocer raises $100 million

Business software company SAP learns how to slash its own procurement costs


Vendor Financials’s Q2 revenue rises 38%

B2B and B2C platform provider WebLinc raises new funding

The merger of two big Aussie e-commerce players has a strong B2B component


Industry Statistics

Consumers prefer their web shopping done medium

Retailers scramble to adapt supply chain strategies as growth shifts to e-commerce

Q1 web sales drop 1% for PetMed Express


Content Management

Helping B2B customers buy faster

Metro Group builds out cross-channel B2B sales in China focuses on growth through video


Customer Service

How footwear e-retailer Inkkas turns live chats into sales

L.L. Bean tops e-retail customer service measures in July

How an e-retailer uses customer service to sell an unusual product online


E-commerce Platforms

Yahoo's updated e-commerce platform builds in search and security features

WebLinc shifts all new e-retail work to responsive design

Start-up finds its prescription for growth


E-Payments & Security

Google smiles on safer connections

How much has Target’s data breach cost the retailer?

Feedzai rolls out fraud scoring tool for e-commerce platforms



Google’s drone leaves the nest

Newegg takes same-day delivery into its own hands

Amazon’s new California warehouse fulfills its state tax deal


Marketing Technology

U.K. B2B marketers predict 87% revenue growth over the next year

Staples Canada tracks the impact of paid search on offline sales

LinkedIn plays up its sales and marketing tools


Order Management

Listen up: How Skullcandy speeds orders from customers

Finding a better way to sell flowers to businesses

The web fosters collaboration between B2B sellers and buyers


Performance Management

Dropping a 20%-off promo drops mobile page load time by 29%

E-retail sites fatten up, slowing performance

One Kings Lane streams high-quality images without losing speed



There’s more work to be done on personalization

Web sites and e-mail represent personalization hot spots

Do you know Shop Around Sally?


Web Site Analytics

Foreign retail web sites load slowly in China

Shop Direct brings in more sales by bringing usability testing in house

Let the data direct decisions


In-store Systems

Amazon leaps into mobile payments

An e-retailer turns to video game technology to sell men’s suits

Retailers plan digital enhancements to stores



Manufacturers have several options for managing retail pricing

Congress takes action on two new bills on Internet taxes

Top 500 fashion retailer runs out of money and is poised to shut down


Client Contracts

eBay changes the way it rates sellers

Amazon wins a CIA web services contract following a court ruling

Dot-Amazon suffers a setback at ICANN


Technology Newsmakers

Retail brands register their own top-level domains

Mexico-based online retailer Linio raises $79 million

Twitter snaps up cloud-based live video platform SnappyTV



From IR Blogs


Satya Krishna Ganni / Mobile Commerce

Understanding and serving shoppers on smartphones

Retailers need to know how smartphone users shop to take these shoppers from “I want ...


Satya Krishna Ganni / Mobile Commerce

Mobile sites better than responsive design for shopping

Dedicated mobile commerce sites for smartphones and tablets and mobile apps are unparalleled in providing ...