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Resource Library

7 Item(s)

  • Presented by: Thismoment

    Learn from our 4 years of experience helping leading brands like Target, Sephora and Levi’s with their social-enabled marketing in our “6 Tips for Turning Selfies into Sales” ebook.

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    Industry Reports
    Date: September, 2014

    Find out how authentic fan content can help drive sales

    Turning user generated content into commerce seems like a no-brainer, so why is it that so few retailers are doing it? Social shopping and social enabled e-commerce is becoming a key ingredient for retailers in every industry. Learn from our 4 years of experience helping leading brands like Target, Sephora and Levi’s with their social-enabled marketing in our “6 Tips for Turning Selfies into Sales” ebook.

    Sponsored by ThisMoment

  • Presented by: Needle

    This paper illustrates how companies are now able to replace traditional chat with unique online engagement that delivers the personal, informed help online shoppers have been lacking. The result is greater online sales revenue and customer satisfaction.

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    White Paper
    Date: August, 2014

    The Rise of Online Advocate-to-Customer Interaction

    Over the last four decades, online chat has created unprecedented opportunities for retailers, but it’s also fallen short in innovation and in crucial elements of the shopping experience. Until now.

    This paper illustrates how companies are now able to replace traditional chat with unique online engagement that delivers the personal, informed help online shoppers have been lacking. The result is greater online sales revenue and customer satisfaction.

    Sponsored by Needle

  • Presented by: Internet Retailer

    Retailers gain valuable insights when shoppers sign in with their social network credentials.

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    IR Special Reports
    Date: May, 2014

    Streamline login and checkout for online shoppers
    Retailers gain valuable insights when shoppers sign in with their social network credentials

    Much like consumer fatigue with loyalty cards, consumers have grown tired of having to recall or reset the plethora of usernames and passwords they have created to sign into e-retail sites.

    Online shoppers want a simpler way of logging into web sites. One solution is to chuck the traditional, retailer-specific account registration and allow consumers to log in using usernames and passwords they've already created for popular social networks like Facebook and Twitter. Rather than asking a consumer to create a new account, a retailer can invite her to click a button linked to a social network. She enters her username and password for that network, which authenticates her for the retailer. The retail site displays buttons featuring the logos of the major social networks offered by the retailer, making it easy for the consumer to choose the network credentials she prefers to use.

    This Special Report sponsored by: Gigya.

  • Presented by: Netsuite

    To win loyal customers, you've got to show your customers all available inventory, ship from the optimal location and respond quickly from customer requests fielded from multiple touch-points: e-mail, live chat, social networks and physical store locations.

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    Webinar
    Date: April, 2014

    Offering the right product to the right customer through the right channel can be a lot harder than it sounds, especially for e-retailers struggling in supply chain management sore spots like inventory and order management. To win loyal customers, you've got to show your customers all available inventory, ship from the optimal location and respond quickly from customer requests fielded from multiple touch-points: e-mail, live chat, social networks and physical store locations.

    Fortunately, we've got industry experts ready to share their strategies on implementing the technology and processes to score profitable supply-chain results.

    Click here to access the webinar slides.

    Sponsored by Netsuite

  • Presented by: MarketingSherpa

    Download your free Quick Guide to E-commerce with 8 ideas to improve your shopping cart process in less than 2 minutes.

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    Free Guide
    Date: April, 2014

    MarketingSherpa Quick Guide to E-commerce will provide you with 8 easy-to-implement tactics scientifically proven to increase online purchases.

    You'll get instant access to:

    – 6 quick cart changes you can make this week
    – 6 tips on the ideal length of the checkout process
    – 7 simple steps to reduce cart abandonment
    – 3 ways to recapture sales from abandoned carts

    Just a few of the companies examined for this free 14-page report include:

    – Cabela's
    – Fanatics.com
    – Crate & Barrel

    Download your free Quick Guide to E-commerce with 8 ideas to improve your shopping cart process in less than 2 minutes >>

    Sponsored by: MarketingSherpa

  • Presented by: ID.me

    Learn how Under Armour improved online sales and increased repeat customers with a digital identification verification program by working with ID.me.

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    IR Thought Leadership
    Date: February, 2014

    Under Armour Honors Heroes
    and Sees Double-Digit Affiliate Revenue Growth

    Under Armour, a well-known maker of apparel, shoes and accessories for athletes has long offered active-duty and retired military personnel a 10% discount in its stores. But offering the same discount online wasn’t easy, at least until ID.me came along. “70% of those who have used ID.me credentials at checkout since November 2012 were first-time customers.”

    Learn how Under Armour improved online sales and increased repeat customers with a digital identification verification program from ID.me.

    Case Study sponsored by ID.me

  • Presented by: ChannelAdvisor

    With the high number of comparison shopping engines and differing requirements for data feeds, many e-commerce managers find comparison shopping to be a difficult channel to navigate.

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    White Paper
    Date: January, 2013

    Don't Let These Missteps Trip Up Your Strategy

    With the high number of comparison shopping engines and differing requirements for data feeds, many e-commerce managers find comparison shopping to be a difficult channel to navigate.

    This "Top 5 Comparison Shopping Misconceptions" white paper identifies the top 5 mistaken beliefs most retailers have about managing their comparison shopping programs and how the ChannelAdvisor Platform can help rectify these strategy missteps.

    Download this white paper now!