Helps Speed of Communication between Web Site Visitors and Businesses with the Click of an Online Button
CLEVELAND, OH - NOVEMBER 19, 2009 - RingRang, LLC announces the launch of its Click-to-Communicate Web service, RingRang, which enables businesses to improve customer service and sales by communicating directly with a customer on their site. Strategically placed on any Web site, RingRang allows visitors to provide their phone number, which is then sent to a service or sales representative within seconds. RingRang easily integrates with any Web site in a matter of minutes and is free to download and install. The service is pay-for performance and only costs pennies per transaction.
"RingRang makes it easy to quickly contact website visitors. When they request a call back, I get notified in several ways and I can quickly respond no matter where I am. RingRang makes me feel more connected to my website visitors and more responsive to people that want to talk to me. No doubt this will lead to more sales and better support." says Ron McDaniel, President Buzzoodle.com
The value of the RingRang is the immediate connection between a business web site and its potential customers. "According to global conversion rates we can see that web visitors today are not picking up the phone or filling out a web forms to get the results they`re looking for. They`re tired of playing phone tag or having their form never answered" explains Larry Miner, RingRang founder. "Our goal is to allow an immediate connection between the business and the customer. A real person with real answers, on the other end of the phone line, makes all the difference to both parties." adds Miner.
The communication service works by allowing a business to download and install a RingRang button for free. They can install it on as many pages as they wish, across as many web sites as they wish. Once installed, the business will be notified via email, a text message or placed in a database for later retrieval. The only fee charged is when RingRang passes to the business the phone number of an interested customer.
The application of this technology has many benefits to all its users. It saves the consumer time and money by having the business chase them, not the other way around. They can continue on the go and still have the business meet their needs. The business benefits by differentiating themselves from their competitors in customer services, converting passersby into paying customers and finding new customers at a reasonable cost.
RingRang, LLC went live with the RingRang Web service on November 2, 2009 after months of BETA testing with its Cleveland business development partner, Goldstein, Caldwell & Associates (GCA). "We feel that RingRang has great potential as online retailers are looking to improve their customer service levels as a way to differentiate in this challenging economy," states Todd Goldstein, president of Goldstein, Caldwell & Associates. "Our capital investment, software development and business services support have helped RingRang get its product launched nearly six months ahead of schedule to take advantage of this trend," adds Goldstein.
About RingRang, LLC
RingRang LLC is a communications technology firm that enables multiple levels of verbal communications between web site visitors and site owners or members. RingRang facilitates verbal communications between businesses and customers, between advertisers and consumers, between social networks and their members. Visitors to Voice...Voices to Customer. RingRang is located in Cleveland, OH. For more information, visit www.ringrang.us, contact larry@ringrang.us or call 216-367-2314.
About Goldstein Caldwell and Assoc.
Goldstein, Caldwell & Associates (GCA) is a seed capital investment and business development company that helps young entrepreneurs turn their ideas into viable businesses. Through seed funding, business development expertise, mentoring and a youth-focused culture, GCA helps portfolio companies accelerate the start-up process. For more information, visit www.goldcald.com, contact alix.yetter@goldcald.com or call 330-780-7798
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