11/14/12

HSN, Gap and Williams-Sonoma lead web site availability ratings

The retailers led Internet Explorer and Firefox availability tests in October.

Jon Love , Associate Editor, Research

HSN.com had the best availability score in Internet Explorer testing among large retailers measured in October, says Compuware Gomez. Last month, the retailer’s web site loaded correctly99.98% of the time in tests using the Internet Explorer web browser. Gap.com and Williams-Sonoma.com tied for first place in Firefox availability tests at 99.99%.

Gap.com and Williams-Sonoma.com finished tied in second behind HSN.com in Internet Explorer tests with 99.97% availability. Three retailers—Overstock.com, QVC.com and Toysrus.com—were next, with their sites loading properly 99.93% of the time.

In Firefox testing, Overstock.com was next behind Gap.com and Williams-Sonoma.com with a 99.95% availability score for the month. Toysrus.com (99.94%) finished fourth followed by QVC.com (99.93%).

The average Internet Explorer availability score among the 21 retailers measured in October was 99.22%. The same group of retailers produced an average Firefox score of 99.44%.

Availability is determined by the percentage of tests in which the retailer’s web site loads correctly.

Click here for the full test results.

 

Topics:

e - commerce, Firefox, Gap.com, HSN, internet explorer testing, Top 500, web site analytics, web site loads, Williams-Sonoma, Williams-Sonoma.com

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