11/01/12

Toys ‘R’ Us adds cash as an online payment option

Shoppers have to pay up at a store within 48 hours of placing their order.

Allison Enright , Editor

Toys ‘R’ Us Inc. has added “pay in store” to the list of payment options available on its e-commerce checkout pages on ToysRUs.com and BabiesRUs.com. Consumers who select the option at checkout then have to visit one of the retail chain’s 873 bricks-and-mortar stores and pay at any register to have their web orders processed.

At the register, consumers can opt to pay with cash, check, credit card, debit card or gift card, the retailer says. Payment must be made within 48 hours of receiving the confirmation e-mail for the online order. Consumers must bring a copy of that e-mail or be able to display the e-mail on their mobile phone to complete the payment. 

Toys ‘R’ Us says it added the pay-in-store option in response to customer requests. The retailer is No. 29 in Internet Retailer’s Top 500 Guide.

Earlier this year, Wal-Mart Stores Inc. added cash as a payment option for Walmart.com shoppers. It works similarly to the Toys ‘R’ Us option. Consumers bring their order confirmation e-mail to a Wal-Mart store within 48 hours and settle up with cash. Walmart.com is No. 4 in the Guide.

Topics:

Babiesrus.com, cash payments, e-payments and security, fulfillment and delivery, holiday shopping, in-store pickup, retail chains, Top 500, Toys ‘R’ Us, Wal-Mart

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