Web sales increased about 30% in fiscal 2012.
Mark Brohan , Research Director
With e-commerce sales at Ralph Lauren Corp. growing annually by 30%, the apparel manufacturer and retailer has a big appetite to take on more international expansion.
Ralph Lauren, No. 69 in the 2012 Internet Retailer Top 500 already is selling online in Austria, Belgium, Canada, France, Germany, Luxembourg, the Netherlands and the United Kingdom. But with a fast-growing e-commerce channel, Ralph Lauren in its 2013 fiscal year, which began April 1, will expand to Japan, chief operating officer Roger Farah told Wall Street analysts this week on the company’s year-end earnings call.
“We will continue to invest in this high-growth global channel with more dedicated marketing, more sophisticated technology and more focus on delivering a best-in-class customer experience,” Farah told analysts. “For fiscal 2013, we intend to launch e-commerce in Japan in the second half of the year. We will also be doubling the capacity at RalphLauren.com with dedicated U.S. customer service and distribution center in order to support an expected doubling of the business from current levels.”
For the 2012 fiscal year ended March 31, Ralph Lauren reported:
“In fiscal 2013, there are a few areas of incremental investment that are expected to become important contributors to our growth for the next decade,” chief financial officer Tracey Travis told analysts. “These include continued global e-commerce development with a more concerted focus on building capabilities in Asia in order to continue to support our customers' desire for channel shopping options.”
For the fourth quarter Ralph Lauren also reported: