Katie Evans , Managing Editor, International Research
Company Takes Ease of Use and Efficiency to Whole New Level for Retailers
June 24, 2009 (San Diego, CA) – TheGiftCardCafe.com, the leading provider of online gift certificates, today announced a new multi-user functionality for retailers. The technology enables many different employees to access gift certificate records, redeem orders, and provide best-in-class customer service for a single retailer. The feature was designed to increase flexibility, accessibility, and efficiency for small businesses using the service.
“Small business owners wear many different hats when it comes to running their businesses,” said Carl Tuinstra, co-founder of TheGiftCardCafe.com. “This new feature will make it easier for them to run the gift certificate program by spreading out the responsibilities and tasks amongst their employees. Ultimately, it’s always about making it easier for them to focus on growing their business. We’re pleased to announce that both our service and this new functionality achieve that goal.”
There are three levels of access for employees:
Instant gift certificates that can be printed and used immediately, or sent as a gift via email, give small businesses a technological edge that they could not offer without the help of TheGiftCardCafe.com. Many retailers have had a significant response to this technology, with close to 80 percent of all customers buying gift certificates online choosing the instant option. Clients can also offer to mail hard copies to their customers.
TheGiftCardCafe.com offers small businesses a new revenue stream with limited time and money investment, which is particularly important during tough economic times. Retailers across the country have seen exponential increases in their gift certificate sales since implementing the service.
TheGiftCardCafe.com was built on the idea that online commerce should be easy. By developing cutting edge automated e-commerce technology that can be used by independent retailers such as day spas, salons, bed and breakfasts, restaurants, and boutiques, the company has been able to offer revenue generating solutions with no upfront investment. For more information, visit www.TheGiftCardCafe.com.