6/23/09

K&L Wine Merchants Selects Dotcom-Monitor to Ensure Customer-Centric E-Shopping Experience for its Global Wine Enthusiast...

Katie Evans , Managing Editor, International Research

Reliable Enterprise-Class SaaS Network Monitoring Delivers Peace-of-Mind to Internet Retailer

Minneapolis, Minn. − June 22, 2009 − Dotcom-Monitor, (www.Dotcom-Monitor.com), a trusted industry provider of a unified suite of advanced yet affordable externally-hosted network & IT monitoring services, today announced that e-retailer K&L; Wine Merchants has selected Dotcom-Monitor for its e-commerce website monitoring, including uptime verification, multi-page transaction monitoring, and website performance monitoring to help ensure an unsurpassed customer experience for its clientele of amateur wine hobbyists and wine connoisseurs at www.klwines.com.

As a top 500 Internet Retailer, K&L; Wine Merchants specializes in selling a robust and constantly evolving inventory of thousands of rare and unusual wines. The navigation system lets shoppers sort wine selections by variety, country, sub-region, price range, critics’ scores, and special designations including organic wines and top picks. Driven by an expert staff, K&L; provides wine education, a blog, wine clubs, events, and detailed product information for amateur and wine connoisseurs.

“As an internet retailer, uptime and site performance are critical to our business. Our first-time and loyal customers spend several minutes browsing, researching, and shopping on our site, so it’s vital that we provide an enjoyable shopping experience, free-from hassle,” said Brian Zucker, co-owner of K&L; Wine Merchants. “We were advised by an IT consultant to strongly consider Dotcom-Monitor’s offering, so we conducted an evaluation and we’ve never looked back. Dotcom-Monitor’s services are reliable, affordable, and ease to implement, giving us the peace-of-mind that our website operations are running smoothly.”

“K&L; Wines is a valued customer and a perfect example of how Dotcom-Monitor’s monitoring services protect our customers’ revenues, and help ensure a superior online experience for their users,” said Vadim Mazo, founder and chief technology officer of Dotcom-Monitor. “We are very proud of our reputation among IT experts as a highly professional and indispensable monitoring service suite at a highly affordable price.”

About Dotcom-Monitor:

Since 1998, thousands of companies worldwide have trusted Dotcom-Monitor to deliver the ultimate value in a unified suite of advanced, externally-hosted solutions for proactively monitoring the uptime and performance of websites, web applications, and Internet network infrastructure. Dotcom-Monitor’s modular design and ultra-reliable platform enable organizations to combine powerful monitoring, reporting, notification, escalation, and analysis options in tailored packages designed to best fit their needs. To discover the power, simplicity, and affordability of Dotcom-Monitor’s innovative suite of monitoring services, including: website monitoring, network monitoring, web load stress tests, SIP monitoring, and much more, please visit www.dotcom-monitor.com or call 1-888-479-0741.

Contacts:

Susan Donahue

Skyya Communications

+1 646 454 9378

susan.donahue@skyya.com

Topics:

business finance, Network management, Network monitoring, Website monitoring, wine

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