Katie Evans , Managing Editor, International Research
Internet Retailer Improves Operations through Integrated eCommerce-Fulfillment Platform
ANDOVER, Mass. – April 28, 2009 – Quiet Logistics, the first multi-tenant robotic order fulfillment service provider, and Infopia, a leading SaaS provider of eCommerce software service, today announce their integration partnership and the implementation of their first joint customer Music Parts Plus, an internet retailer based in Massapequa, N.Y.
“As we grew, I learned the hard way that inventory and order inaccuracy can kill a business,” said Dominick Moreo, founder and CEO of Music Parts Plus. “The integrated solution provided by Infopia’s systems and Quiet’s robotic fulfillment provides my customers with an easy way to order and ensures a completely accurate shipment. That translates into better service and lower prices. What’s not to like about that?”
Infopia’s Transact™, a fully integrated storefront, payment and order management platform solution, provides today’s retailers with innovative tools and technology to successfully grow their online business across multiple sales channels.
“Our customers seek best-in-class partnerships so that they can focus on their customer and their core business processes such as merchandising,” said Coleman Barney, CEO of Infopia. “Quiet Logistics is a natural extension of our platform and an exciting fulfillment partner who can offer our customers the same class of service in a scalable on-demand model.”
Quiet Logistics delivers its on-demand order fulfillment services in a specially designed multi-tenant QuietCenter™ facility. Its fully integrated robotic material handling system can store and ship a wide range of consumer products including apparel, healthcare, beauty, office supplies and similar consumer packaged goods. Music Parts Plus offers a vast and growing catalog of over 5,000 SKUs with products ranging from picks and guitar knobs to lubricants and oils.
“Infopia helps merchants grow revenues quickly through on-line retail channels,” said Bruce Welty, CEO of Quiet Logistics. “Quiet fulfills orders within minutes guaranteeing improvements in accuracy and the shortest order-to-delivery cycle in the industry. Our integration with Infopia allows companies like Music Parts Plus to grow as large as they can while continuing to maintain the highest level of customer service and satisfaction.”
About Music Parts Plus
Music Parts Plus is an internet retailer dedicated to helping the hard core musician economically personalize their instruments and sound. A low cost provider shipping over 5,000 SKUs, Music Parts Plus reaches its passionate, global customer base through multiple web-based channels including its primary web presence at www.musicpartsplus.com.
Infopia is a leading provider of eCommerce software and services that help merchants grow their online business. From managing inventory across multiple online channels and creating enterprise level websites, to integrating business applications such as CRM, Infopia’s robust Transact™ solution has the right tools and technology to increase traffic and online revenues. Infopia is an award-winning eCommerce solution company headquartered in Salt Lake City, Utah. For more information visit www.infopia.com.
About Quiet Logistics
Quiet Logistics, Inc. is the industry’s first Third Party Logistics company to deliver a complete outsourced fulfillment solution that leverages the game-changing material handling robotics of Kiva Systems. Quiet Logistics’ “One Touch” fulfillment service is an alignment of best-in-class operations experience and a fully integrated technology platform with a simplified business model to improve distribution throughput, accuracy, scalability and flexibility at costs that are 30-50 percent lower than the competition. For more information on Quiet Logistics and its services, please visit www.quietlogistics.com.