Katie Evans , Managing Editor, International Research
Leading footwear retailer relies on ATG technology to drive Web sales and form close relationships with customers across channels
CAMBRIDGE, Mass.--ATG (Art Technology Group, Inc., NASDAQ: ARTG), the premier provider of e-commerce software and platform-independent optimization services, today announced that DSW Inc. (NYSE: DSW), a leading branded footwear specialty retailer, relies on ATG`s Commerce Suite to power its recently launched Web store at DSW.com. Selected for its advanced personalization capabilities, ease of use in managing promotions and on-the-fly merchandising features, as well as its proven reputation as a solid and extensible platform, the ATG Commerce Suite is the driving force behind DSW`s first e-commerce Web site.
Prior to the launch of DSW.com in June, the main function of their existing site was providing new and existing customers with a "store locater" feature and basic information about the brand-name footwear DSW offers for men and women through 280 stores in 37 states. In evaluating additional growth opportunities beyond new stores, and ways to better serve its rapidly growing customer base, it became clear that an expanded online presence was essential.
The company investigated technologies that would enable the creation of a sophisticated direct-to-consumer Web store that could integrate with existing systems and IT infrastructure, reduce customer service costs and provide multi-channel opportunities to build consistently personalized relationships with shoppers. Working with ATG`s Professional Services team as well as other DSW Consortium Partners, DSW crafted a state-of-the-art Web site.
"Launching DSW.com as an e-commerce destination for our customers was a very important extension of our brand," said Jon Ricker, executive vice president and chief administrative officer, DSW Inc. "It also was an answer to the countless emails and requests we received from time-challenged customers who desired an on-line DSW alternative as well. When we began this project, we already had an enormous customer base and knew we would see substantial traffic right away. It was imperative that we select an e-commerce partner who had proven themselves capable of handling large sites with extensive inventories, and who could continue to scale and grow with us in the future. We also wanted to ensure that our new site would offer sophisticated product recommendation and promotional features for our merchandising team and our customers. ATG`s Commerce Suite solution proved to be a very solid choice."
The search functionality built into the ATG Commerce Suite makes it easy for shoppers to quickly explore the entire catalog and efficiently find products they seek using natural language search terms or traditional menu navigation. DSW.com allows visitors to pinpoint styles within various categories by size, width, color and material. Shoes are shown in high-definition, with 360-degree views, including the top and bottom of each product. After orders are placed online, DSW.com`s inventory management and fulfillment capabilities ensure that the customer gets the products desired within the delivery window selected.
"DSW is a shining example of a brand with a smart e-commerce strategy," said Bill Zujewski, ATG`s vice president of product marketing. "Working with the DSW.com team has been a true pleasure and we are very excited by the site`s early success. ATG is looking forward to a long partnership with DSW."
The ATG Commerce Suite is a comprehensive, flexible, highly scalable e-commerce platform that drives every phase of a personalized online shopping experience. By making shopping and buying experiences more personal and fulfilling for visitors, commerce sites deployed on the ATG platform yield higher conversion rates and order sizes.
DSW Inc. (NYSE:DSW) is a leading multi-channel, branded footwear retailer offering a wide selection of brand name and designer dress, casual and athletic footwear for women and men. DSW provides customers a compelling value proposition and a convenient shopping experience. Founded in 1991 in Columbus, Ohio, today DSW operates 285 stores in 37 states and supplies footwear to 380 leased locations in other retailers nationwide. DSW also serves customers through its e-commerce site, www.dsw.com.
A trusted, global specialist in e-commerce, ATG (Art Technology Group, Inc., NASDAQ: ARTG) has spent the last decade focused on helping the world`s premier brands maximize the success of their online businesses. The ATG Commerce application suite is the top-rated platform by industry analysts for powering highly personalized, efficient and effective e-commerce sites. The company`s platform-neutral e-commerce optimization services can be easily added to any Web site to increase conversions and reduce abandonment. These services include ATG Recommendations and eStara Connections. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America and Europe. For more information, please visit http://www.atg.com.
(C) 2008 Art Technology Group, Inc. ATG and Art Technology Group are registered trademarks. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.
This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG`s actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG`s business generally may be found in its periodic reports and registration statements filed with the Securities and Exchange Commission at www.sec.gov . Risk factors related to the subject matter of this press release include the possibility that the ATG product deployment will not be successful, on time or significantly enhance the user`s Internet experience or will not increase customer revenue across brands; that those customers leveraging ATG will not have the opportunity to increase revenue and decrease future costs; the need to adapt to rapid changes so products do not become obsolete; the possibility of errors in ATG`s software products; the possibility that the solution will not make customer implementations faster or more flexible or permit the customer to meet its customer-facing or infrastructure requirements; that the ATG product will not continue to be integrated with third party applications servers or will not support all Web services enabled systems; that ATG`s product strategy may change in the future; and the risks and costs of intellectual property litigation. ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release.
Source: Art Technology Group, Inc.