Kurt Peters , Senior Executive Editor
WMG cures M-ROCK’s service provider headaches with reliable website management
Wheaton, MD – August 15, 2006 – Web Management Group, www.webmanagementgroup.com, a comprehensive web management company for small businesses recently announced the addition of their newest online retail client, M-ROCK, a Miami-based company that makes outdoor adventure camera bags and sells them online.
When Michael Rockwell, President of M-ROCK contacted Web Management Group, he was plagued with frustrations caused by the website service provider he was using. Project deadlines were continually being missed, and jobs were taking too long to complete. When Rockwell called for help during normal business hours, no one answered. In desperation, he began to search for a reliable web management company that would be there when he needed them. When he found Web Management Group’s website, it was obvious that WMG understood the importance of reliability to online retailers. So he called their 800 number.
“Actually, desperate calls like this are not uncommon,” says Guillermo Corea, CEO of Web Management Group. “Our clients continue to tell us about the many headaches they experienced with their former service providers. Online retailers need to have their websites up and running 24/7. If there is a problem or a change to be made, it needs to be dealt with right away. And to accomplish that, you need to be able to get help 24/7, from an attentive provider who is always available and who has the knowledge and experience to do the job.”
For M-ROCK, Web Management Group quickly mobilized a team of website experts to thoroughly analyze www.M-ROCK.com. Next, Web Management Group moved M-ROCK’s redesigned website to a staging environment before going “live” to troubleshoot any problems that would occur if the site were truly live. They tested the redesigned website as a user would to detect and fix any glitches. Confident that the site was ready to go, Web Management Group successfully launched the new M-ROCK website. Now Web Management Group manages all of M-ROCK’s website activities, freeing Rockwell and his staff to concentrate on the rest of his business without worrying about M-ROCK’s website.
“Web Management Group has been like a breath of fresh air for us,” explains Rockwell. “For many years M-ROCK was spoiled with an excellent web master. We assumed that affordable, accurate and speedy service was the norm. What a rude awakening we got when our long-term relationship with our web master came to an unfortunate end when he changed careers. Talk about flaky, unreliable and expensive web masters. There are thousands of them out there and companies like Web management Group truly are the diamonds in the rough. I strongly recommend their services.”
About Web Management Group
Web Management Group is a comprehensive web management service for small businesses that are committed to growing through the Internet. The experts at WMG operate as an expert extension of your staff to help you avoid the headaches that often occur in managing your website. Whether you need emergency help or complete website management, WMG is prepared for you with flexible pricing that lets you plan for as much or as little help as you need and can afford. For more information, see www.webmanagementgroup.com.