Paul Demery , Chief Technology Editor
Platform to Improve Operating Efficiencies and Customer Service
Boston (MA) - (February 6, 2006) - iCongo Inc., a leading provider of collaborative e-business systems and solutions, today announced that The Timberland Company (NYSE: TBL) will be implementing iCongo’s ICE3 suite of emarketing and ecommerce Systems to allow its non-EDI customers, account executives and customer service representatives to conduct their sell-side business processes online.
The applications being implemented by Timberland include iCongo’s ICE3 Catalog and Online Order Entry System, a Customer Portal, a comprehensive suite of Marketing and Communication Modules including a Content Management System, an Email Campaign Manager, as well as an "Online" and "Offline" Sales Force Automation System.
The platform will enable Timberland’s customers, account representatives and customer service personnel to conduct business transactions online and to obtain detailed and up-to-date product and order information, including order history, order status, product availability, pricing and account status.
"We are excited about leveraging the integrated iCongo solution to enable Timberland to further enhance our service to our customers," said Todd Moxham, Director of Business Development for Timberland. "iCongo has extensive footwear and apparel domain knowledge and their systems have been designed to meet the needs of companies like Timberland that operate on a global basis. We are glad to be working with them on this important project."
"We are pleased to be to providing our proven ebusiness systems and experience to Timberland." said Irwin Kramer President and Chief Executive Officer at iCongo. "We are certain that Timberland and its customers will benefit greatly from the broad array of e-commerce, marketing and collaboration tools that are integrated into Timberland’s online order entry platform." Timberland expects to begin the phased rollout of the system late in 2006.
iCongo, Inc. is a leading, award-winning developer of e-business systems and software that enable companies to effectively collaborate with their trading partners, market their products and services online, generate new business opportunities and efficiently transact business over the Internet. iCongo’s solutions include Collaborative Enterprise Portals, Web-Based Marketing and Communication systems including Content Management systems (CMS) and Email Campaign systems, e-commerce systems including Catalog and E-Procurement systems, Private and Public Online Trading Exchanges, Online Tradeshows, Sales Force Automation, B2C Online Retail Stores, CRM systems as well as EDI over the Internet. iCongo clients and partners include Bell Canada, Aldo Group, La Senza, Bell Sports, The PGA of America, Turner Sports Interactive, , The McGill University Hospital Centre, US Kids Golf, Ziff Davis Media, The Collegiate Licensing Company (CLC), The Montreal Canadiens, Ottawa Senators, Transcontinental Media, Teleglobe, Weir Services, and many others.
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