Paul Demery , Chief Technology Editor
Workforce management solution to provide competitive advantage by facilitating optimal customer service
SAN DIEGO, Jan. 30, 2006 - Hannaford Bros. Co. has selected Kronos for Retail from Kronos® Incorporated (Nasdaq: KRON) to optimize business performance across 270 stores operating under the banners of Hannaford Supermarkets, Sweetbay, and Kash n` Karry. Kronos for Retail will allow the leading grocer to move all workforce management to a common, web-based platform.
Kronos for Retail will allow Hannaford Bros. Co. to utilize a Demand-Driven Workforce Management approach by optimizing deployment of its workforce to business demand drivers such as corporate budgets, customer traffic, production needs, and employee work/life preferences. The Kronos solution enables standardization of work rules and best practices across all stores in the three chains so that all business units are supported in the single implementation of Kronos for Retail.
"Kronos for Retail will help us not only meet the needs of our business today, but also positions us to meet emerging needs with future growth plans," said Bill Homa, CIO at Hannaford Bros. Co. "We chose Kronos because it offered an enterprise-wide solution, allowing us to move three banners onto one web-based solution that could easily integrate with our store systems and technology platforms."
Hannaford Bros. Co. will integrate the labor budgeting, forecasting, scheduling, time and labor, and business intelligence solutions within Kronos for Retail with other store systems such as front-end POS and self-checkout, a deli scale system, and pharmacy POS. This will allow Hannaford to more accurately forecast business and customer demand to deliver superior service while controlling labor costs. Also, by leveraging the data-rich environment of its stores, it will be able to balance the needs of the business, customers, and employees by creating optimized schedules for all associates that meet all work rules and policies while also considering individual employee work/life preferences.
"Hannaford is a future-thinking company that has always invested in leading-edge technology to ensure the consistent store execution that results in an outstanding customer experience," said John Anderson, director of retail marketing at Kronos. "Kronos for Retail offers a solution that will allow Hannaford to build on its innovative legacy by ultimately improving store productivity and customer satisfaction."
Kronos made this announcement from the Food Marketing Institute`s (FMI) MARKETECHNICS 2006 being held in San Diego from Jan. 30-Feb. 1. Kronos is exhibiting in booth #1224.
Hannaford Bros. Co., based in Scarborough, Maine, operates 145 supermarkets and food and drug combination stores in Maine, New Hampshire, Vermont, New York and Massachusetts. These stores operate under the Hannaford Supermarket and Hannaford Supermarket and Pharmacy names. Hannaford employs more than 24,000 associates. The company is owned by Delhaize Group of Brussels, Belgium. Additional information about the company can be found at its web site www.hannaford.com.
About Kronos Incorporated
Kronos Incorporated is the most trusted name in workforce management. Kronos helps organizations staff, develop, deploy, track, and reward their workforce, resulting in reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives. More than 20 million people use a Kronos solution every day. Learn more about Kronos` high-impact enterprise solutions at www.kronos.com.
© 2006 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only.