2/11/05

Luxury Retailer Holt Renfrew Rolls Out Workbrain for Retail

Paul Demery , Managing Editor, B2B E-commerce

Enterprise deployment to optimize employee scheduling and drive store performance

TORONTO – February 9th, 2005 – Workbrain Corporation (TSX: WB) today announced that leading Canadian retailer Holt Renfrew is rolling out Workbrain for Retail to all employees across its retail stores and distribution center. The solution will help the luxury retailer optimize workforce management to enhance customer service levels and reduce operating costs. Holt Renfrew selected Workbrain for its field-proven retail solution and ability to deliver large implementation projects on time and on budget.

Workbrain for Retail is an industry specific software offering that combines labor forecasting, employee schedule optimization, time and attendance and business intelligence to help retailers get the most out of their workforces. According to Holt Renfrew Director of Technology Anne Hodkin, the solution is already yielding benefits. "Workbrain is helping Holt Renfrew transform workforce processes to better serve our customers and employees," said Hodkin. "In just three months, we have successfully gone ‘live` on Workbrain Time and Attendance, and are already seeing a positive impact on our ability to accurately and efficiently process associate pay."

In the next phase of the project, Holt Renfrew will deploy Workbrain`s proven Labor Forecasting and Schedule Optimization to ensure that the right store associates are scheduled to service shoppers. The forecasting and schedule optimization application accurately forecasts store labor requirements and applies advanced linear programming technologies to match employee schedules with customer traffic. According to Hodkin, "With Workbrain for Retail`s advanced Schedule Optimization, we have the software to best coordinate our employee schedules so managers can focus on customer-facing activities."

Workbrain`s technology leadership was also a key factor in Holt Renfrew`s selection of Workbrain for Retail. The solution`s broad workforce optimization footprint met the retailer`s desire for a single suite of integrated solutions to optimize labor processes. Workbrain`s service-oriented architecture integrates easily with Holt Renfrew`s IT systems, including biometric clocks and existing HRMS and payroll systems.

Workbrain Senior Director of Retail John Orr said, "We are delighted to partner with a technology innovator like Holt Renfrew to achieve deployment success. Only Workbrain delivers field-proven labor forecasting and schedule optimization, combined with robust time and attendance and retail employee self-service. Continued customer success in this key industry supports Workbrain`s position as the gold standard for retail workforce management."

About Holt Renfrew
Holt Renfrew is one of the world`s leading fashion and lifestyle shopping destinations benchmarked against the best. Since 1837, Holt Renfrew has been renowned for offering its customers the highest standard of excellence in both customer service and merchandise quality and selection in its 9 stores across Canada. Holt Renfrew locations across the country include: Toronto (3), Ottawa, Montreal, Quebec City, Vancouver, Calgary and Edmonton. For additional information on Holt Renfrew please visit the website at www.holtrenfrew.com.

About Workbrain
Workbrain develops, markets, implements and supports software that helps large organizations optimally deploy and manage their workforces. Customers such as British Airways, Kohler Company and TJX Companies have chosen Workbrain`s industry-focused workforce management solutions to automate labor forecasting, employee schedule optimization, time and attendance, employee self-service and business intelligence. For more information, please visit www.workbrain.com.

Forward-Looking Statements
This news release contains forward-looking statements which are not historical facts, but are based on certain assumptions and reflect Workbrain`s current expectations. These forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially from current expectations. Workbrain disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results.

Workbrain is a trademark of Workbrain Corporation. All other product or company names mentioned are the property of their respective owners.

© Copyright 2005 Workbrain Corporation. All rights reserved.

Topics:

business, optimization, Renfrew, Schedule, Workforce management

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