3/18/04

Keynote Demonstrates New Application Performance Management Solution with HP at Total Performance Management Symposium

Paul Demery , Managing Editor, B2B E-commerce

* Keynote Application Perspective for HP OpenView Helps Enterprises Extract Full Value From Existing Enterprise Management Software
* Solution Provides Rapid Detection, Diagnostics and Validation for Behind the Firewall Performance Problems
* Keynote’s TPM Symposium Attended by 150 Top IT Execs

San Mateo, Calif., March 18, 2004 – Keynote Systems (NASDAQ "KEYN"), the worldwide leader in Web performance measurement and management services, today provided attendees at its Total Performance Management Symposium a live demonstration of Keynote Application Perspective® for HP OpenView, a cost-effective solution developed with HP for end-to-end detection, diagnosis and validation of performance problems from the end user perspective.

The companies have fully integrated the technologies of Keynote Application Perspective and HP Open View Transaction Analyzer, HP’s solution for Web application problem diagnosis and transaction breakdown for J2EE and Microsoft environments. This integrated platform for application performance management provides enterprise IT with a central console for operational monitoring and root cause diagnostics of critical business applications.

"As the importance of the online channel has grown, so have the challenges for managing complex Web applications and related business infrastructure, while continually optimizing the experience as perceived by end users," said Arnold Waldstein, vice president of marketing and business development for Keynote. "The combined power and market leadership of Keynote`s global measurement infrastructure and HP`s brand leadership and experience in application problem diagnosis and transaction analysis provides customers with a comprehensive view of their business applications. This is a complete application performance management solution in a cost-effective package."

"HP is committed to providing enterprise customers the adaptive solutions they need to align business and IT resources so that they are better able to capitalize on change," said Todd DeLaughter, vice president and general manager, Management Software Organization, HP. "Our combined solution with Keynote helps enterprises track transaction application performance – inside and outside the firewall – and quickly pinpoint problems with mission-critical business applications. Customers find the time saved by speeding problem resolution is better served focusing on their business and the market at hand thus providing their customers with an elevated level of service."

Availability and Pricing

Keynote Application Perspective for HP OpenView is priced at $5,000 per month. The integrated solution is expected to be generally available in late April.

About Keynote
Founded in 1995, Keynote Systems (Nasdaq "KEYN"), The Internet Performance Authority®, is the worldwide leader in Web performance measurement and management services that improve the quality of e-business. Keynote’s services enable corporate enterprises to monitor, benchmark, test, diagnose and optimize their e-business systems both inside and outside the firewall. Approximately 2,200 corporate IT departments and 17,000 individual subscribers rely on the company`s easy-to-use and cost-effective services to increase revenues and reduce downtime costs, without requiring additional complex and costly software implementations.

The Keynote brand is recognized as The Internet Performance Authority because of the large number of Internet performance measurements its global infrastructure of over 1,600 measurement computers in 50 cities worldwide captures and stores on a daily basis (over 40 million at last count); frequent citations in the mass media regarding Web site and Internet performance; and its broad and growing range of market-leading Internet performance indices for various vertical markets. (http://www.keynote.com/solutions/solutions_pi_index.html)

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 650-403-2400.

Keynote, The Internet Performance Authority and Perspective are registered trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2004 Keynote Systems, Inc.

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Public Relations Contacts:
Della Lowe
Keynote Systems Inc.
(650) 403-3233
dlowe@keynote.com
Dan Berkowitz
Keynote Systems Inc.
(650) 403-3305
dberkowitz@keynote.com

Topics:

Application performance management, Hewlett-Packard, HP OpenView, Keynote Systems, Management

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