2/04/03

COMMERCIALWARE APPOINTS JOHN COSKIE TO EXECUTIVE TEAM

Kurt Peters , Executive Editor

Retail Software Provider Selects New Vice President of Marketing and Sales To Help Execute On Growth Strategy

Natick, Mass. – Feb. 3, 2003 – CommercialWare, Inc., the leading provider of cross-channel commerce infrastructure software, today announced that it has selected John Coskie as its new Vice President of Marketing and Sales. Mr. Coskie brings with him over twenty years of experience in the technology sector, including expertise with retail and business-to-business software. CommercialWare will leverage Coskie`s strong technology experience to execute on its strategy to increase revenue by expanding its customer base to include the retail mid-market and through offering a broader footprint of products that will strengthen the company`s leadership position in the retail industry.

As former Vice President of Sales and Marketing for CommercialWare from 1998 to 1999, Coskie rejoins CommercialWare to leverage his expanded direct marketing background. Most recently, he acted as Director of Eastern Regional Sales for the leading development software provider Unica Technologies, which like CommercialWare, serves the direct marketing space among other markets. In 2002 Coskie`s region realized a 30 percent increase in revenue under his leadership.

"We are proud to have John back on board with us," said Donald Askin, CEO and Founder of CommercialWare. "His knowledge of the technology industry and strong track record in sales will further enhance CommercialWare`s growth as we broaden our product footprint by offering cross-channel functionality to retailers and direct marketers. I am excited to be working with John again."

In addition to his work at CommercialWare and Unica, Coskie has held a series of positions at several other technology companies throughout his twenty-two year career including serving as Vice President of Sales at Computer Associates, Director of Sales at Access Technology, and Account Manager at The Saddlebrook Corporation. Coskie has a history of exceeding revenue targets and reducing cost of sales.

"I am looking forward to helping lead CommercialWare through its next phase of growth," said Coskie. "This is an exciting time to join the company again, and I am thrilled to have the opportunity to help CommercialWare reach its full potential as the leading provider of cross-channel infrastructure for retailers and direct marketers."

Coskie received a Bachelor of Science degree in business administration at the University of Northern Colorado.

About CommercialWare

CommercialWare is the leading developer of software products that offer cross-channel functionality to retailers and direct marketers seeking to optimize transactions from all customer touch points. CommercialWare`s comprehensive portfolio of products will provide cross-channel infrastructure linking all aspects of the transaction lifecycle through point of sale and back office, order management, fulfillment, customer service, collaboration, and analytics applications. CommercialWare, the brand in cross channel retail, offers a confluence of solutions that power more than 100 leading retail brands, including Abercrombie and Fitch, Starbucks, Party Land, Brooks Brothers, J.Jill, Ritz Camera, Jos A. Bank, and Patagonia. For more information, visit CommercialWare at www.commercialware.com.

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Topics:

business finance, Business marketing, marketing, Marketing effectiveness, Technology Internet

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