11/06/01

Prospero Technologies Powers Staples.com Online Community

Kurt Peters , Executive Editor

CAMBRIDGE, MA - November 06, 2001 - Prospero Technologies today announced that Staples Inc. (Nasdaq: SPLS) has selected Prospero Technologies to power the online discussion boards on Staples.com, Staples` electronic marketplace that provides office supplies, services, content and community over the Internet. Staples.com now provides small business professionals with an online community experience that includes advanced user personalization and powerful search capability.

"In addition to products and services, small businesses increasingly turn to Staples.com for highly relevant and useful online community, which provides actionable information that impacts their business," said J.B. Lyon, vice president of StaplesDirect.com. "Prospero is a key part in enabling this community. In selecting Prospero, we were also impressed with their reporting capability, tool set and scalability."

According to Jim Bruynell, Prospero`s V.P. of Sales, "Staples` selection of Prospero, with their commitment to online community combined with the scope of their world-class eCommerce business, is yet another testament from leading Enterprises to Prospero`s community leadership."

In addition to Prospero`s long-established leadership in large-scale community architecture and hosting, its recent innovations such as Active Contentâ allow an Enterprise to achieve integration of forum content with other Web content. This means that community is not isolated on an "island" but instead tightly-woven within and between Web properties and marketing communications.

Staples.com provides customers with a highly efficient and satisfying online shopping experience. Site development is based largely on direct customer input and feedback, part of Staples ongoing commitment to focusing on customers. Staples.com features include persistent search and shopping features, e-mail reminders, and access to a business community that provides customers with expert advice and answers to small business questions. Other innovations include a user-defined favorite-items list for quick ordering of essentials, a powerful search engine that groups hits into categories, and a shopping cart that stays with the shopper anywhere on the site.

About Staples

Staples Inc. is an $11 billion retailer of office supplies, furniture, technology and business services to consumers and businesses from home-based businesses to Fortune 500 companies in the United States, Canada, the United Kingdom, Germany, the Netherlands and Portugal. Headquartered outside Boston, Staples invented the office superstore concept and today is the largest operator of office superstores in the world. The company has over 50,000 employees serving customers through more than 1,300 office superstores, mail order catalogs, e-commerce and a contract business. More information about the company is available at http://www.staples.com.

About Prospero Technologies

Prospero Technologies Corporation is a well-established solutions provider, specializing in Web-based customer interactivity and collaboration ("community") technology. Prospero`s enterprise class solutions include a full suite of interactive services (e.g. - message boards, text chat, event chats, instant messaging, polling, and Web forms) integrated with customer registration, member directories, customer profiling, activity tracking, management controls and reporting. Prospero`s community infrastructure services are currently being provided to approximately 75 customers including Amazon.com, About.com, The Washington Post, Fox Entertainment, Ziff Davis Media, Tribune Interactive, Wall Street Journal, Business Week, US News and World Report, and CBS Sportsline. The Company provides online community infrastructure services on both a hosted application service provider ("ASP") basis or as a deployed solution. Prospero`s hosting infrastructure is the industry`s strongest, having served over 210 million individually-personalized page views in a month and supporting over 8 million registered users across hundreds of customer domains. Prospero offers a multitude of professional services that include Hosting and Moderation, Strategic community Development, Engineering/systems Integration, and Training.

For more information contact:
Jim Bruynell
Vice President Sales and Business Development
617.441.4566
Jim@prospero.com

Topics:

Amazon.com, Information technology management, Prospero, Technology Internet

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