Kurt Peters , Executive Editor
America`s Largest Computer Super Store Retailer Deploys CyberSource Internet Fraud Screen to Detect and Help Prevent Fraud, Maximize Sales Conversions
MOUNTAIN VIEW, Calif., May 7 -- CyberSource Corporation (Nasdaq: CYBS), a leading provider of mission-critical eCommerce transaction software and services for businesses, today announced that CompUSA Inc., America`s Largest Computer Superstore(R), has selected the CyberSource Internet Fraud Screen enhanced by Visa (IFS), version 5.0, to detect fraud and increase automated sales conversions on CompUSA.com.
Citing challenges such as increasing online fraud and cumbersome manual work processes, CompUSA selected IFS because of its high level of accuracy and real-time benefits, including detailed risk scores and profile codes, which streamline the order acceptance and resolution processes. The CyberSource Internet Fraud Screen will help protect CompUSA against the threat of fraudulent credit card transactions by analyzing risk factors -- many of them unique to "card not present" transactions -- and producing a relative risk score for each transaction. This time tested risk profiling method is designed to quickly alert merchants to potentially fraudulent transactions, as well as minimize the possibility of rejecting valid orders.
"Online fraud is a growing problem that threatens the health of many businesses today, especially those with web sales channels," said George Coll, Vice President of eCommerce for CompUSA. "We examined a number of options to help us identify and reduce potentially fraudulent orders, as well as streamline our order processing, and CyberSource IFS was a great match."
"The CyberSource Internet Fraud Screen was developed with major retailers like CompUSA in mind," added Dave Daetz, Senior Vice President of Corporate Business Development, Marketing and Product Management for CyberSource Corporation. "These companies are processing hundreds to thousands of transactions per hour and need a solution that allows them to quickly accept valid orders and efficiently identify potentially risky ones, thereby maximizing sales while protecting their bottom line. IFS does that more effectively than other solutions available today and CyberSource`s expertise in fighting credit card fraud is invaluable."
In addition to providing a technical means to deter online fraud, CyberSource professional services representatives worked with CompUSA at the outset of the implementation to examine and clearly understand the company`s business practices and determine the most appropriate policies, processes and tools required to solve the problem. The CyberSource Jump-Start on Fraud program also offers new Internet Fraud Screen customers consultation on set-up and administration of a comprehensive risk management system, customized training sessions and best practices.
The CyberSource Internet Fraud Screen is a key component of CyberSource`s complete offering of eCommerce transaction software and services, which also includes gift certificate and promotional program, tax calculation and electronic payment solutions. Businesses of all types can easily implement the company`s enterprise class, back-office solutions to maximize sales and increase operational efficiencies.
About CyberSource Global Professional Services (GPS)
A leader in online transaction processing, CyberSource GPS integrates dynamic Internet technologies with customer-specific business requirements to develop and deliver innovative eCommerce solutions. These solutions are built upon CyberSource`s mission-critical transaction software and services and tailored to each customer environment to provide security, reliability and extensibility for rapid growth. With a dedicated staff of business and technology experts, complemented by key industry alliances, CyberSource GPS has the real-world knowledge and expertise to help customers get to market faster, gain a competitive edge, and adapt quickly to change.
CompUSA, Inc. (www.compusa.com) is one of the nation`s leading retailers and resellers of personal computers and related products and services. CompUSA, Inc. currently operates 218 CompUSA Computer Superstores in 84 major metropolitan markets across the United States that serve retail, corporate, government and education customers and includes technical service departments. Many of the stores include classroom training facilities.
CyberSource is a leading developer and provider of enterprise eCommerce transaction software and services, and a pioneer in the area of Internet fraud detection. More than 3,000 businesses throughout the world have chosen to use the CyberSource eCommerce Transaction Suite. The CyberSource eCommerce Transaction Suite offers customer-controlled, real-time services including payment, tax calculation, stored value and risk management. CyberSource Global Professional Services develops comprehensive eCommerce solutions that are built upon CyberSource`s mission-critical transaction software and services, and tailored to each customer environment to provide security, reliability, and extensibility for rapid growth. Customers and alliances of CyberSource include leading Internet etailers, retailers, manufacturers and businesses selling online including Bluelight.com, Compaq, and Nike, as well as over half of the 30 companies that comprise the Dow Jones Industrial Average, including Home Depot and Wal-Mart. CyberSource Corporation is headquartered in Mountain View, Calif., and has offices in Japan and the United Kingdom, as well as various other locations throughout the United States. The company can be found on the World Wide Web at www.cybersource.com. CyberSource information is also available via email at firstname.lastname@example.org or email@example.com.
NOTE: CyberSource is a registered trademark in the U.S. and other countries. CyberSource eCommerce Transaction Suite is a service mark of CyberSource Corporation. All other brands and product names are trademarks or registered trademarks of their respective companies.
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