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Previous Slide Next Slide
Getting web feet

Getting web feet

Branded manufacturers are making big strides selling... Read Now

By Paul Demery Post a comment

/ MAG_ROOT

Social Selling

Millions of consumers socialize on Facebook. Some e-retailers are learning what it takes to sell on the social network.

Zak Stambor Post a comment

/ Marketing

Internet Retailer Survey: International E-Commerce

Many online retailers already sell overseas, and many more are planning to do so.

Bill Siwicki Post a comment

/ Marketing

eBay tries a new tack

Finally picking up speed, eBay is enticing merchants with lower rates and new shopper-friendly features.

Zak Stambor 1 comment

/ MAG_ROOT

Publisher's Letter: The branded makers strike back

Many manufacturers have come to the conclusion that their fear of channel conflict can no longer restrain them from selling directly online.

Jack Love Post a comment

More Stories

/ MAG_ROOT

Inside Search

Pop-ups, video buttons and color swatches can turn site search results into selling tools.

By Shaun Ryan 1 comments

/ MAG_ROOT

Get Back

Return policies can win over customers, and there’s more than one path to success.

By Paul Demery Leave a comment

/ MAG_ROOT

Wholesaling 2.0

Full disclosure replaces ‘I know a guy’ as the Internet brings transparency to wholesaling.

By Zak Stambor Leave a comment

/ MAG_ROOT

Don’t Go

Better shopping cart design is just the start for retailers aiming to curb cart abandonment.

By Mary Wagner Leave a comment

/ Marketing

Build or Buy?

Whichever way they go, online retailers have learned that asking tough questions helps build strong e-commerce platforms.

Katie Evans 1 comments

/ MAG_ROOT

More Ways to Pay

Visa, American Express, Google, Amazon. They are all bidding to dethrone the king of online payment alternatives, PayPal.

Thad Rueter Leave a comment

/ MAG_ROOT

Strike Up the Brands

Retailer Musician’s Friend defies the common wisdom, embarking on an ambitious m-commerce program on its own.

Bill Siwicki Leave a comment

/ Technology

2010: The year video comes to life in e-mail, study says

The ever-increasing popularity of online video will spur greater use of video in e-mail marketing, as retailers show consumers everything from customer testimonials to product demonstrations, Implix says in a new report.

Thad Rueter Leave a comment

/ MAG_ROOT

Consumers will buy or research online half of purchases by 2014, Forrester says

As online retail sales grow by 10% a year for the next five years, by 2014 the web will account for 53% of all U.S. retail says.

Don Davis Leave a comment

/ MAG_ROOT

Internet retail scams contributed to a rise in online fraud losses in 2009

Online fraud losses more than doubled last year to $600 million, up from $265 million in 2008. The largest single category of consumer complaints were related to e-mail scams in which FBI agent impersonators tried to steal personal information.

Thad Rueter Leave a comment

/ MAG_ROOT

Amazon says goodbye to Colorado affiliates after the state passes a new sales tax law

The new Colorado law requires online retailers who don’t collect sales tax to notify customers of their own responsibility to hand it over to the state. Amazon says the law is unconstitutional and intended to induce web retailers to voluntarily collect sales tax. Colorado Gov. Bill Ritter says Amazon’s response is “disappointing and unjustified.”

Paul Demery Leave a comment

/ Marketing

E-retailers reach out to engage shoppers

Online retailers did a better job last holiday season of making shopping easy and responding to inquiries.

Paul Demery Leave a comment

/ Technology

Sponsored Supplement: Partners that help e-retailers play to their strengths

It’s time to grow, and there are new technologies that can help online retailers take advantage of the improving economy. Technology partners can ease the burden of adding new features, letting retailers focus on what they do best.

Internet Retailer Leave a comment

/ MAG_ROOT

NCR seeks patent fees from big retailers, and Northern Tool fires back in court

One of the largest suppliers of point-of-sale and customer self-service systems to retailers, NCR Corp. in recent months has sent letters to several large web-only retailers alleging infringement on its technology patents. Northern Tool is disputing in court NCR’s claim that it violates up to 37 e-commerce technology patents.

Mark Brohan Leave a comment

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