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Featured Stories from January 2010
Wal-Mart talks big
The world’s largest retailer challenges Amazon for online retail leadership. It has a long way to go.
By Don Davis Post a comment/ Technology
Here’s the scoop on product news, blog fansAs blogs morph into broader marketing tools, the feds are casting a more watchful eye.
By Paul Demery Post a comment/ Technology
Open for business?Open source e-commerce software offers low cost and flexibility for the tech-savvy. It may be too bleeding edge for others.
by Katie Deatsch Post a comment/ E-Retailers
Getting them to writeRetailers employ simple tactics to gain more customer reviews and avoid the dilemma of blank pages.
By Bill Siwicki Post a commentMore Stories
/ Technology
The battle to control Internet access and contentStructure is about to be imposed as industrial giants—battling for self-preservation in an uncertain world—seek to shape the Internet in ways that protect their interests
By Jack Love Leave a comment/ Technology
For top e-retailers, holiday ‘09 was the season for free shipping and innovative promosOnline retailers dressed up their sites in the weeks leading up to Christmas with free shipping offers and generous and unusual discounts
Internet Retailer Leave a comment/ Marketing
In December, some retailers placed their bets on a Cyber Monday sequelWith consumers responding enthusiastically to Cyber Monday deals on the Monday after Thanksgiving, some online retailers decided to repeat the offers the following week
Internet Retailer Leave a comment/ Marketing
GSI Commerce opens a marketplace that highlights retailers’ dealsThirty retailer clients of e-commerce technology provider GSI Commerce joined forces in mid-December for an unusual promotion to all their customer lists
Internet Retailer Leave a comment/ Marketing
The holidays bring out the e-mails, but were they getting through?E-retailers stepped up their e-mail marketing as the 2009 holiday season moved into high gear, says one study, but another report suggests a lot of e-mail is not getting through
Internet Retailer Leave a comment/ Technology
Shopping HSN via TV remote control now in 20 million homesTV and web retailer HSN extends its buy-by-remote service to millions more homes in deals with Verizon and Comcast
Internet Retailer Leave a comment/ Technology
More consumers go mobile for the holidays, and more can find mobile coupons to chooseNearly one in five shoppers expected to use their mobile phones as a holiday shopping tools, a survey suggests
Internet Retailer Leave a comment/ Technology
Google launches up-to-the-minute search results and the ability to search via smartphone cameraGoogle is adding to its search results such real-time information as news stories and Twitter and Facebook posts. The search giant also is enabling consumers to search by snapping a photo with their smartphones
Internet Retailer Leave a comment/ Technology
Web Trumps StoresOnline retailing bounced back this holiday season, much more so than bricks-and-mortar stores. But not all e-retailers gained equally.
By Don Davis Leave a comment/ Marketing
Two PathsRetailers diving into mobile commerce face a clear choice: m-commerce specialists or e-commerce incumbents.
By Bill Siwicki 1 comments/ E-Retailers
Stock OptionsWhen to drop-ship and when to stock-ship? There’s an application for that
By Paul Demery Leave a comment/ E-Retailers
Panning for GoldAnalytics help retailers sift search traffic to find the sparkling prospects for search optimization.
By Mary Wagner Leave a comment/ Technology
Home and AbroadOffshore contact centers offer cost savings, but cultural concerns keep many retailers close to home.
By Zak Stambor Leave a comment
Truth from the Trenches
For sales training that scores with sales associates, Best Buy looks to the web—and sales associates
By Mary Wagner Leave a comment
Jumping Hurdles
Hurdle rates help e-retailers identify problems, and that’s the first step toward solving them.
By Zac Trojak and Jeff McCall Leave a comment
Top e-commerce challenges—and solutions
Retailers identify their top challenges and opportunities in a new survey from RSR Research.
Internet Retailer Leave a comment
SPONSORED SUPPLEMENT: Online Marketing
Marketers are learning new ways to optimize e-mail and pay-per-click campaigns. When it comes to social networks and mobile, it’s all new.
Internet Retailer Leave a commentSubscribe to the IR
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