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Previous Slide Next Slide
Wal-Mart talks big

The world’s largest retailer challenges Amazon for online retail leadership. It has a long way to go.

By Don Davis Post a comment
Google launches up-to-the-minute search results and the ability to search via smartphone camera

Google is adding to its search results such real-time information as news stories and Twitter and Facebook posts. The search giant also is enabling consumers to search by snapping a photo with their smartphones

Internet Retailer Post a comment
Web Trumps Stores

Online retailing bounced back this holiday season, much more so than bricks-and-mortar stores. But not all e-retailers gained equally.

By Don Davis Post a comment

/ Marketing

Two Paths

Retailers diving into mobile commerce face a clear choice: m-commerce specialists or e-commerce incumbents.

By Bill Siwicki 1 comment

More Stories

Stock Options

When to drop-ship and when to stock-ship? There’s an application for that

By Paul Demery Leave a comment
Panning for Gold

Analytics help retailers sift search traffic to find the sparkling prospects for search optimization.

By Mary Wagner Leave a comment
Home and Abroad

Offshore contact centers offer cost savings, but cultural concerns keep many retailers close to home.

By Zak Stambor Leave a comment
Truth from the Trenches

For sales training that scores with sales associates, Best Buy looks to the web—and sales associates

By Mary Wagner Leave a comment
Jumping Hurdles

Hurdle rates help e-retailers identify problems, and that’s the first step toward solving them.

By Zac Trojak and Jeff McCall Leave a comment
More consumers go mobile for the holidays, and more can find mobile coupons to choose

Nearly one in five shoppers expected to use their mobile phones as a holiday shopping tools, a survey suggests

Internet Retailer Leave a comment
Shopping HSN via TV remote control now in 20 million homes

TV and web retailer HSN extends its buy-by-remote service to millions more homes in deals with Verizon and Comcast

Internet Retailer Leave a comment

/ Technology

Here’s the scoop on product news, blog fans

As blogs morph into broader marketing tools, the feds are casting a more watchful eye.

By Paul Demery Leave a comment
Open for business?

Open source e-commerce software offers low cost and flexibility for the tech-savvy. It may be too bleeding edge for others.

by Katie Deatsch Leave a comment
Getting them to write

Retailers employ simple tactics to gain more customer reviews and avoid the dilemma of blank pages.

By Bill Siwicki Leave a comment

/ Technology

The battle to control Internet access and content

Structure is about to be imposed as industrial giants—battling for self-preservation in an uncertain world—seek to shape the Internet in ways that protect their interests

By Jack Love Leave a comment
For top e-retailers, holiday ‘09 was the season for free shipping and innovative promos

Online retailers dressed up their sites in the weeks leading up to Christmas with free shipping offers and generous and unusual discounts

Internet Retailer Leave a comment
In December, some retailers placed their bets on a Cyber Monday sequel

With consumers responding enthusiastically to Cyber Monday deals on the Monday after Thanksgiving, some online retailers decided to repeat the offers the following week

Internet Retailer Leave a comment

/ Marketing

GSI Commerce opens a marketplace that highlights retailers’ deals

Thirty retailer clients of e-commerce technology provider GSI Commerce joined forces in mid-December for an unusual promotion to all their customer lists

Internet Retailer Leave a comment
The holidays bring out the e-mails, but were they getting through?

E-retailers stepped up their e-mail marketing as the 2009 holiday season moved into high gear, says one study, but another report suggests a lot of e-mail is not getting through

Internet Retailer Leave a comment
Top e-commerce challenges—and solutions

Retailers identify their top challenges and opportunities in a new survey from RSR Research.

Internet Retailer Leave a comment
SPONSORED SUPPLEMENT: Online Marketing

Marketers are learning new ways to optimize e-mail and pay-per-click campaigns. When it comes to social networks and mobile, it’s all new.

Internet Retailer Leave a comment

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