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Featured Stories from February 2009
The online giant is fast becoming a mainstream web shopping mall featuring fixed-price merchandise as well as auctions. Will this strategy fly?
by Katie Deatsch Post a commentBanks are cutting back consumers’ credit card limits. So how will online retailers close sales if customers can’t pay with plastic?
By Don Davis Post a commentIn the aftermath of the Target court settlement, retailers are paying more attention to the issue of serving disabled consumers.
By Paul Demery Post a comment2009 will be the year which likely separates e-retailers into two groups: the long-term leaders who keep looking for ways to improve their sites and the also-rans who play it safe.
By Jack Love Post a commentMore Stories
Unable to sell off assets and work out a deal with creditors, Circuit City Stores Inc. last month said it would liquidate its assets and go out of business. As of mid-January, it had closed CircuitCity.com and Firedog.com, but said the termination of U.S. operations would not affect the Canadian online and offline retail businesses Circuit City operates as a division of Canada-based InterTan Canada Ltd.
Internet Retailer Leave a commentIn mixed results during the 2008 holiday shopping season, some retail categories did better than others. Although online sales performed better than store sales, online holiday sales were lower than the prior year. Still, online sales rose from November to December, indicating that consumers responded to online deals late in the shopping season.
Internet Retailer Leave a commentAfter its web sales declined in 2007, Tool King ramped up its online operations with more product content and interactive Web 2.0 features like Toologics.com, a microsite that lets visitors share information in forums. The strategy worked as 2008 web sales rose 10%.
Internet Retailer Leave a commentWhen it comes to paying the tax man in New York State, there’s no way out through the Internet, a New York judge has told Amazon and Overstock. The judge recently rejected the two retailers’ arguments that they should not have to abide by a new state law that requires them to process sales tax on sales garnered through affiliate web sites based in New York.
Internet Retailer Leave a commentA study by ForeSee Results, a firm that measures online customer satisfaction, found that many shoppers decide where to shop based on where they can avoid shipping charges.
Internet Retailer Leave a commentRetailers experienced in live chat offer indispensable tips for selecting a chat technology vendor that meets a merchant’s needs.
By Don Davis Leave a commentE-mail marketing and customer reviews are powerful but different tools. When combined, they can pack quite a wallop.
By Mary Wagner Leave a comment/ Marketing
Gearing UpTo navigate a bewildering array of options, each retailer selecting an e-commerce platform must first identify its unique requirements.
By Paul Demery Leave a commentSome retailers with customers passionate about their markets are building niche social networks that are increasing loyalty and sales.
By Bill Siwicki Leave a commentGiven the technical issues involved in web hosting, it should be I.T. specialists, not marketers, who choose a web host.
By Mary Wagner Leave a commentTo successfully reach promising online markets overseas, retailers need to craft a solid search marketing strategy.
By Greig Holbrook Leave a commentAmazon.com crushed the competition in December in unique daily visitors, total traffic and visits per person, Compete Inc. shows.
Internet Retailer Leave a commentSubscribe to the IR
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