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Featured Stories from October 2008
/ Technology
SPONSORED SUPPLEMENT: Customer service: Raising the stakes as customers expect more Internet Retailer Post a comment/ Marketing
Plans to improve the shopping experienceHow retailers plan to make their web sites more attractive shopping destinations. A new survey from Retail Systems Research.
Internet Retailer Post a comment/ Marketing
Money in the E-MailSending more e-mail can increase revenue but lower profit. Arthur Middleton Hughes of e-Dialog explains how—and what to do about it.
By Arthur Middleton Hughes Post a comment/ Technology
Control IssuesMaintaining web site performance today means monitoring and managing content and traffic that’s outside a retailer’s control.
By Don Davis Post a commentMore Stories
/ Technology
Driving Up MarginsHow web-based transportation management helps retailers get around the rising cost of fuel.
By Paul Demery Leave a comment/ Marketing
Laying the GroundworkRich media wows shoppers, boosts sales and builds brands—if e-retailers build it right.
By Mary Wagner Leave a comment/ Marketing
QVC joins the m-commerce elite with text message purchasingIn addition to launching a mobile retail site at m.QVC.com, QVC Inc. is trumping almost all of the small but growing number of retailers in m-commerce by offering a text message purchasing program.
Internet Retailer Leave a comment/ Marketing
TurnTo network letting shoppers tap friends for product adviceThe TurnTo network, accessible through a widget on a retailer’s home page, lets shoppers see what products friends have purchased at the site, then contact them for feedback on the products.
Internet Retailer Leave a comment/ Technology
Coborn’s grocery brings back SimonDelivers.comWithin weeks after shutting down its operations, SimonDelivers.com has emerged as a unit of Coborn’s Inc., an operator of several Midwest grocery chains. The online operation will now be known as CobornsDelivers.com and handle web orders for pick-up at stores.
Internet Retailer Leave a comment/ Technology
Amazon, Netflix tune web-to-TV videoAmazon rolled out in September a system that allows consumers to watch movies and TV shows through their web browsers without downloading files. Netflix is working with partners to bring out devices for streaming video from Netflix.com to TV sets.
Internet Retailer Leave a comment/ Marketing
Target.com gets on target with access for the blindThe National Federation for the Blind has a new partner in Target Corp., which has settled a two-year lawsuit related to making Target.com more accessible to blind people. Target will establish a $6 million settlement fund and submit to an accessibility certification program.
Internet Retailer Leave a comment/ Marketing
The case for electing Barack ObamaOur choice of a President could determine whether we suffer for a decade or put the economy on the road to recovery.
By Jack Love Leave a comment/ Technology
Online retailing a bright spot amid a struggling economy, report saysDespite a tough economy, online retailers are expecting average annual growth this year of 25%, and 35% say they expect to perform better than initially expected through the first half of next year, according to the “State of Retailing Online Profitability, Economy and Multichannel” report released in September by Shop.org and Forrester Research Inc.
Internet Retailer Leave a comment/ Marketing
Survey: Too much and not enoughRetailers are sending more e-mails, and consumers are growing cranky. Are retailers testing enough?
By Bill Siwicki Leave a comment/ Technology
Facing the musicSelling music on the web has gotten tough for everyone but Apple. New business models keep emerging.
By Katie Deatsch Leave a comment/ Technology
Some slipping on shippingAs gas prices rise, some e-retailers are raising shipping fees, just as more consumers turn to the web to stay away from the pump.
By Katie Deatsch Leave a comment/ Technology
Attracting shoppersOnline display ads—especially when targeted—can be an effective way to draw consumers to a retailer’s site.
By Bill Siwicki Leave a comment/ Technology
Google takes the wraps offThe search king gives marketers more insights to work with—and more to do.
By Paul Demery Leave a commentSubscribe to the IR
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