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Previous Slide Next Slide

/ Technology

Shoppers are open to product recommendations—sort of

Consumers say web sites are best at making relevant product recommendations. But most rarely act on those suggestions.

Internet Retailer Post a comment

/ Marketing

Page Not Found

Understanding why a site fails visitors and correcting those problems can lead to big improvements in conversion, a usability expert says.

By Roger Beynon Post a comment
One Big Store

By bringing web access to store checkout counters, retailers can present a unified face to customers.

By Don Davis Post a comment
Selling Widgets

The single-purpose applications called widgets are sprouting tiny shops and mini-affiliates across the web.

By Bill Siwicki Post a comment

More Stories

/ Marketing

Getting Together

Some e-retailers are jumping into Web 2.0 with online forums, aiming to create customer loyalty.

By Bill Siwicki Leave a comment
Tiki Torch Bearer

Sam Taylor’s vision for Oriental Trading: Build a global brand on an online strategy

By Mary Wagner Leave a comment

/ Marketing

More mobile web users, more mobile commerce sites

As the mobile web becomes more popular, with some 40 million active users in the U.S., more retailers like m.pcRUSH.com are jumping into mobile commerce. The retailer’s mobile commerce platform provides price and other information on more than 50,000 products.

Internet Retailer Leave a comment
Web fortunes head in different directions for Cymax Stores and Wilsons Leather

While leather goods retailer Wilsons has decided to discontinue web sales to focus on its mall stores, home furnishings retailer Cymax Stores is building out its web strategy with plans for as many as 200 online stores by the end of this year.

Internet Retailer 2 comments

/ Marketing

Retail chain Sally Beauty Supply puts a new pretty face online

The cosmetics retailer, with more than 2,000 stores, will offer its first full-blown retail e-commerce site in time for the 2008 holiday shopping season on the Demandware platform.

Internet Retailer Leave a comment

/ Marketing

Online retailers get a break from ruling in eBay-Tiffany lawsuit

A federal judge last month ruled that primary responsibility for monitoring trademark violations rests with trademark holders like jewelry maker and retailer Tiffany & Co., not with online marketplaces like eBay. The ruling should make life easier for online marketplaces like Facebook and MySpace as well as eBay, one expert says.

Internet Retailer Leave a comment

/ Marketing

After Amazon, Borders builds a new online ‘bookstore-like’ experience

Entering a new chapter in its retailing strategy, Borders Group Inc. worked with more than 10 technology vendors to build a new interactive web site following its old Amazon.com platform. “Borders.com brings the bookstore experience to life,” says vice president of e-business Kevin Ertell.

Internet Retailer Leave a comment
The death of chain stores

The web is not a substitute for stores but the core means of revitalizing them, making chains more relevant in an Internet age.

By Jack Love Leave a comment

/ Marketing

As eBay tries to attract more buyers, it upsets sellers with new ratings system

As eBay tries to return to the high growth rates of its earlier years, it’s taking several steps to lure more shoppers by upgrading the shopping features and services offered by eBay sellers. But many sellers contend some of eBay’s new policies are unfair to smaller merchants.

Internet Retailer Leave a comment

/ Technology

Customer driven

With more pay and perks for reps and better self-service tools, web merchants are investing more heavily in customer service.

By Mark Brohan Leave a comment

/ Marketing

Targeting Search Engine Rankings

Online retailers play the paid search game well, but often play second fiddle in natural search results to informational sites.

By Jonathon Love Leave a comment

/ Marketing

Crafting a web business

Few retailers in Internet Retailer`s Top 500 can do it all themselves. Here’s a look at the leading vendors to Top 500 retailers in key categories.

By Bill Briggs Leave a comment

/ Marketing

BIG...and getting bigger

Like e-retailing, the Internet Retailer Conference & Exhibition keeps getting bigger. Ensuring growth by wowing the customer was the focus of much of the discussion at the show.

By Don Davis Leave a comment
The big chains weigh in

Large retailers are stepping up their investments in e-commerce, forcing all online retailers to raise their game.

By Paul Demery Leave a comment

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