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Previous Slide Next Slide

/ Technology

At 13.6%, online sales growth is 4+ times that of offline

The U.S. Census Bureau confirmed on May 15 that online sales were continuing stronger than offline sales in the first quarter: E-commerce sales had grown 13.6%, while total retail sales were up 2.8%. Though not the torrid online growth of prior years, many felt it was good growth in a troubled economy.

Internet Retailer Post a comment
Amazon, Overstock act against New York law on sales tax

In the long-simmering battle between states and Internet merchants over the collection of sales tax, New York upped the ante in April when it amended its sales tax law to cover sales by out-of-state online retailers who get customers through New York-based affiliate sites. But Amazon and Overstock say they won’t let the state cut into their profit margins without a fight.

Internet Retailer Post a comment
Web Site Performance Management

More complex sites present new performance challenges

Internet Retailer Post a comment

/ Marketing

Web Site Design

Catering to the customer is the new mantra in web design

Internet Retailer Post a comment

More Stories

Satisfied and Buying

ForeSee Results measures the top online retailers’ success in making browsers happy and enticing them to consider a purchase.

By Larry Freed Leave a comment
The many ways to deal with online payment fraud

It’s an ongoing saga. CyberSource reports the latest efforts by e-retailers to keep fraud at bay.

Internet Retailer Leave a comment
Not So Fast

Delayed gratification is the rule when it comes to recognizing revenue from an online sale.

By Don Davis Leave a comment
What Now?

To integrate or not is the question when e-retailers make acquisitions.

By Elizabeth Gardner Leave a comment

/ Marketing

Overseas Opportunity

Some retailers are setting sail for international sales but taking two very different routes.

By Bill Siwicki Leave a comment
Girl and Boy Land

Online toy sellers dig deep into the box to compete with the big chains.

By Louis Berney Leave a comment
Keeping Order

Anywhere, anytime: the new benchmark for taking and fulfilling customer requests.

By Paul Demery Leave a comment

/ Marketing

¿Se Habla Español?

Language remains a barrier to reaching online Hispanic shoppers. The question: How big a barrier?

By Don Davis Leave a comment

/ Marketing

One Size Fits All

With more than 200 web storefronts, CSN’s recipe for success: Niche the sites, unify the back-end.

By Elizabeth Gardner Leave a comment

/ Technology

The Hand-Off

Drop shipping expands a merchant’s offerings, but not without a lot of homework. Here’s how some e-retailers manage drop-ship relationships.

By Katie Deatsch Leave a comment
Patchwork of Laws

While shoppers can find almost any wine online, retailers fight to ensure it can be bought there.

By Mary Wagner Leave a comment
Office Depot adds Google to its list of business products

In addition to papers, pens and personal computers, OfficeDepot.com is now offering its business customers Google marketing and business tools including Gmail, Google Calendar, Google Docs and the ability to create free online business listings that appear in Google search results.

Internet Retailer Leave a comment

/ Marketing

Retail Explorer

With Microsoft’s new Internet Explorer 8, consumers can shop ‘til they drop, then take a ‘webslice’ along for the ride.

By Paul Demery Leave a comment
Ongoing new feature rollouts send FootSmart.com’s sales racing

FootSmart.com’s sales rose 46% year-over-year in the first quarter to about $21 million, following a series of enhancements including behavioral target marketing, customer reviews and alternative payment options.

Internet Retailer Leave a comment
Consumers peer into the future and see more ways to connect

By 2015, consumers expect more ways to connect with online retailers, including via mobile phones and online shopping communities. But consumer preferences for such options vary widely among international markets, TNS Retail Forward reports.

Internet Retailer Leave a comment
Web channel just what the doctor ordered at PetMed Express

Launched as a phone-order retailer of medicines and other pet supplies, PetMed Express is finding that what’s best for its own health is the web. It now processes nearly two-thirds of its sales through the Internet.

Internet Retailer Leave a comment
Online sales climb the charts by 30% at Musicnotes.com

Hitting all the right notes on its e-commerce site to drive sales up 30% through May, Musicnotes is playing out a strategy of building its web content and customer service. It also plans to at least double its number of downloadable songs in sheet music and guitar tablature.

Internet Retailer Leave a comment

/ Technology

The New Top 500 Guide: Data galore, one conclusion

Take a close look at all the data in the new Top 500 Guide, and you’ll soon understand why we produce such a massive data book on a segment of the retail market that accounts for only 6.3% of total retail sales.

By Jack Love Leave a comment

/ Technology

Internet Retailer Survey: Forging ahead

By watching expenses and generating more sales from repeat customers, web retailers are bullish about their business.

By Mark Brohan Leave a comment

/ Marketing

Learn and (you hope) Earn

E-retailing entrepreneurs talk about what they’ve learned from the Internet school of hard knocks.

By Lauri Giesen Leave a comment

/ Marketing

Opening e-retailers` eyes

Why merchants should—and how they can—make their web sites accessible to the blind.

By Mary Wagner Leave a comment
10 secrets to paid search success

Search marketing is more competitive than ever. Retailers must stay on top of the latest techniques if they are going to spend their search money wisely.

By Bill Siwicki Leave a comment
How to Pay Less for Payments

Online retailers can reduce payment-processing costs in many ways, and more cost-saving options are coming. But more alternatives means it’s more important than ever for retailers to know how to play the game.

By Don Davis Leave a comment

/ Marketing

It’s summer; Santa is getting near

The temperature is rising so it’s time to start thinking about Christmas. Here’s what some retailers are doing to make sure they are ready for the rush.

By Paul Demery Leave a comment

/ Technology

The Top 500 Guide

2007 may have witnessed the start of a down economy, but not for web merchants. The top 500 uniformly outperformed the retail market.

By Mark Brohan Leave a comment

/ Marketing

The web drives retail

The e-commerce strategies of a chain, American Eagle Outfitters (p. 56); a manufacturer, American Apparel (p. 66); a cataloger, Fingerhut (p. 58); and a web-only merchant, Diapers.com (p. 62).

By Mark Brohan Leave a comment

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