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Previous Slide Next Slide

/ Marketing

A Simple Equation

Effective e-commerce site optimization addresses the problem of converting a shopper to a customer.

By Seth Rosenblatt Post a comment

/ Marketing

Where e-retailers are heading with Web 2.0 tech

Expectations of increased customer activity are driving a move toward wider deployment of Web 2.0, a Scene7 study says.

Internet Retailer Post a comment

More Stories

Back to School

E-learning helps retailers dump classrooms and three-ring binders for the anywhere, anytime Internet.

By Elizabeth Gardner Leave a comment
Driving Sales

Two merchants show what it takes operationally to execute seamlessly an order online/pick-up in store program.

By Mary Wagner Leave a comment
Microsoft-Yahoo combo would offer search marketing, e-commerce platforms

Although Yahoo Inc. is playing hard to get, Microsoft Corp. says its proposed acquisition of Yahoo would enabled the combined companies to better compete in the growing areas of online video and mobile commerce as well as offer a stronger alternative to Google Inc. in search engine marketing. An acquisition would also open the door for more integration between Microsoft’s e-commerce technology and Yahoo’s Merchant Solutions e-commerce platform.

Internet Retailer Leave a comment
Ship Shape

Retailers are turning to web-enabled systems to help sort through the best options for delivery speed and cost.

By Paul Demery Leave a comment

/ Marketing

eBags courts new designers and overseas markets

After selling its footwear and accessories site, 6pm.com, to Zappos.com last year, eBags is refocusing its core bags business with new features such as its Emerging Designers showcase, and new plans for growing sales in the U.K. and Germany.

Internet Retailer Leave a comment

/ Marketing

Global markets producing sharp rise in online buyers, especially for books and apparel

Books and apparel are the most popular items purchase online in a global retail e-commerce market, where the total number of online consumers has risen 40% over the past two years to 875 million, according to The Nielsen Co.’s Global Online Survey. 85% of Internet users worldwide have made at least one online purchase; South Korea leads in this area with 99% and the U.S. is ranked eighth at 94%.

Internet Retailer Leave a comment
Once a multi-channel star, Sharper Image files for bankruptcy

Sharper Image Corp., which built a strong reputation as an innovative multi-channel retailer after launching more than 30 years ago, buckled under the pressure of competition and filed for bankruptcy protection last month. It intends to conduct business as usual while working on a reorganization plan executive by new CEO Robert Conway, a turnaround specialist.

Internet Retailer Leave a comment

/ Marketing

Expecting slower overall growth in sales, Blue Nile is bullish on a dozen foreign markets

Rapid growth in overall sales may be slowing but Blue Nile, the largest web-only jewelry retailer, is forging ahead overseas to build on surging international sales.

Internet Retailer Leave a comment

/ Technology

E-commerce sales rise 19% last year in U.S.

Online sales continued to far outpace overall retail sales in the U.S. last year, the U.S. Department of Commerce reports. Retail e-commerce sales grew 19% in 2007 to $136.4 billion, up from $114.62 billion in 2006, as overall retail sales increased 4%.

Internet Retailer Leave a comment

/ Marketing

Online retailers take top honors in customer satisfaction survey

Online retail’s score of 83 on a 100-point scale tied for first with breweries and electronics manufacturers in the American Consumer Satisfaction Index survey of more than 40 industries conducted by the University of Michigan. But retailers cannot rest on their laurels, says Larry Freed, CEO of ForeSee Results, which owns the patent to the ACSI technology for gauging consumer satisfaction.

Internet Retailer Leave a comment
Valentine’s Day busy online with flowers, gift cards—and fraud

Online shoppers spent 8.5% more on Valentine’s Day this year on gift items than on the same day in 2007, according to payments processor Retail Decisions. Gift cards were the most purchased Valentine’s Day items purchased online, followed by roses, chocolates and cookies.

Internet Retailer Leave a comment
IRCE 2008: Thanks to 125 E-Retailing Pros

The commitment by 125 e-retailing pros to speak at IRCE 2008 is a huge contribution to the industry

By Jack Love Leave a comment
Better bang, bigger bucks

By using advanced techniques, retailers are getting a greater return on investment in search engine marketing.

By Mark Brohan Leave a comment

/ Marketing

Internet Retailer Web Design ’08

Internet Retailer presents a wrap-up of its first-ever web site design conference, where the art and science of e-commerce converged.

By Don Davis Leave a comment

/ Marketing

10 tips for employing live chat profitably

Knowing how and when to invite a customer to chat and which customers to chat with can turn live chat from a customer service convenience into a sales-generating tool.

By Don Davis Leave a comment

/ Marketing

Projecting success

Retailers must learn how to develop online video that helps shoppers buy, and presents content when and where shoppers want it.

By Paul Demery Leave a comment

/ Marketing

E-commerce on the move

With m-commerce, consumers can shop the web wherever they may be. And as more consumers embrace the mobile web, pioneering retailers—including Amazon.com, Netflix and 1-800-Flowers—are embracing mobile sites.

By Bill Siwicki Leave a comment

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