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Featured Stories from January 2008
The technology is there to achieve multi-channel CRM—if retailers can manage sales and shopping behavior across channels.
By Bill Briggs Post a commentShould a retailer ignore a market of more than 50 million people in the U.S. alone with $220 billion in discretionary spending?
By Lynne Brown Post a commentWeb-enabled information systems are aiding retailer-carrier collaboration and helping correct errors and streamline processes.
By Paul Demery Post a commentIn Debbie Kristofferson, Wal-Mart finds a TV star who has crafted the creative side and user experience of Walmart.com.
By Elizabeth Gardner Post a commentMore Stories
A handful of m-commerce sites and services are employing a strategy that encourages shoppers to access mobile offerings while in stores.
By Bill Siwicki Leave a commentBella of Cape Cod moves the Tupperware Party to the web, letting consumers invite friends to its web site for special shopping days.
By Don Davis Leave a commentWidely anticipated as the kick-off to the online holiday shopping season, the Monday after Thanksgiving was a big disappointment to thousands of retailers when the shopping carts failed to function on their Yahoo Store e-commerce platforms. Yahoo has since upgraded its infrastructure and offered to waive November transaction fees.
Internet Retailer Leave a commentEvo.com is bringing a new face to the online retailing of environmentally friendly products, channeling sales of some 100,000 products ranging from organically grown cotton apparel to solar panels from more than 1,200 retailers including HomeDepot.com and Macys.com.
Internet Retailer Leave a commentAmazon’s announcement that it will offer the Bill Me Later invoicing service as a payment option should strengthen Bill Me Later’s position in the growing alternative payments market.
Internet Retailer Leave a commentOnline holidays sales grew substantially in the fourth quarter, but not at the rates of prior years, as lower-income consumers in particular cut back on spending as the economy weakened. Still, retail web sites fared better than stores.
Internet Retailer Leave a commentE-commerce is a growing opportunity—but as a recent round of e-retail closings, new launches and expansion shows, some merchants are better able to leverage that opportunity than others. As Tweeter and CompUSA close operations, others including shoe retailer DSW, Buy.com and Overstock.com are expanding.
Internet Retailer Leave a commentBut the only thing that really matters to shoppers who land on a retail web site is how well it works in helping them find and buy the products they want.
By Jack Love Leave a commentWeb merchants can build, buy or outsource e-commerce platforms, the most critical technology in the business. But which route to take?
By Mary Wagner Leave a commentWith cross-channel initiatives on the rise, determining whether and how to integrate web staff with other staff in a retail organization is key.
By Don Davis Leave a commentWhen e-retailers can secure links from other web sites, search engine spiders reward them with higher rankings among search results.
By Mary Wagner Leave a commentIn web site design, technology and art come together. As web retailing becomes more competitive, adding more sophisticated tools, in addition to more creative design, has become a top priority for web retailers.
By Mark Brohan Leave a comment45% of online shoppers are more likely to shop at sites that offer personalized shopping recommendations, says ChoiceStream Inc.
Internet Retailer Leave a commentSubscribe to the IR
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