May 2005 - Internet Retailer

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Keep It Safe

Retailers come around to card companies’ security programs

By Linda Punch Leave a comment

Round ‘em Up

New analytics lasso more data to make marketing dollars work harder

By Mary Wagner Leave a comment

Crossing the Channel

Retailers explore new horizons through multi-channel marketing

By Paul Demery Leave a comment

Web-Based Planning

Putting all the pieces together in chainwide store plans

By Paul Demery Leave a comment

Back to the Future

Backcountry.com re-adopts a niche strategy

By Linda Punch Leave a comment

Underneath.com re-surfaces

It’s not often that failed dot-coms get a second chance. Underneath.com is one of them. Underneath is relaunching, backed by underwear manufacturer Stone Apparel, which owns the majority of the stock.

Internet Retailer Leave a comment

Dealing with the increasing load of e-mail inquiries

Timberland has taken steps to improve e-mail communication with customers without additional costs. As the number of e-mails coming into its customer service reps has mushroomed in recent years to 65,000 in 2004, Timberland has managed to expedite e-mail replies while cutting costs, the company says.

Internet Retailer Leave a comment

Amazon moves into Europe with its first e-commerce services deal

Marks & Spencer, the large U.K.-based multi-category retailer, is turning to Amazon.com Inc. for a better multi-channel ordering system in addition to improved functionality at MarksandSpencer.com. The move marks Amazon’s entry into the European market for enterprise retail e-commerce services.

Internet Retailer Leave a comment

For American Eagle buyers, it’s more fashion, less paperwork

American Eagle has deployed a web-based buying system that streamlines the purchase order process and lets buyers focus on what they do best—finding fashion material.

Internet Retailer Leave a comment

Online retail growth = FedEx growth

FedEx Ground, the small-package delivery unit of FedEx Corp., is in the middle of a $1.8 billion expansion of its U.S. delivery network to support expected growth in FedEx’s shipments to consumers on behalf of online retailers.

Internet Retailer Leave a comment

WebTrends: Alone again

Francisco Partners, a private equity fund focused on technology companies, in March agreed to acquire the WebTrends analytics unit that NetIQ Corp bought four years ago. The deal, expected to close in June, gives Net IQ Corp. $94 million in cash, gets it out of the analytics business and makes WebTrends a private company.

Internet Retailer Leave a comment

Thanks for supporting IR2005

At this writing, we are confident that total attendance at IR2005 will hit the 1,000 mark, including more than 800 paid attendees--about double what we expected for our first show.

By Jack Love Leave a comment

The continuing boom in online sales

The boom in online sales is not letting up. First quarter online sales this year were up 27% over first quarter last year, which themselves were up 26% over a year earlier, comScore Networks reports.

Internet Retailer Leave a comment

Unleashing the Retailing Power of the Web

A preview of what speakers will discuss at the Internet Retailer conference: Unleashing the Retailing Power of the Web

Internet Retailer Leave a comment

The foreign sales survey

U.S. e-retailers are expanding overseas andthe smallest are leading the way

By Jack Love Leave a comment

It`s in the cards

Germany’s METRO shows how collaboration changesthe supply chain game

By Paul Demery Leave a comment

Squeeze Play

Retailers are forcing prices down and creating their own private labels, so manufacturers are going direct to consumers online

By Mary Wagner Leave a comment

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